At a Glance
- Tasks: Join the matchday team to enhance fan experience through food and beverage service.
- Company: OVG partners with Stoke City FC to transform matchday hospitality.
- Benefits: Flexible hours, vibrant atmosphere, and a chance to be part of exciting matchdays.
- Other info: Perfect for students seeking casual work in a dynamic environment.
- Why this job: Be at the heart of the action and create memorable experiences for fans.
- Qualifications: Experience in retail or hospitality is a plus; strong communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
OVGs partnership with Stoke City Football Club marks a major step in enhancing the fan experience at the bet365 Stadium, with a clear focus on improving every aspect of matchday hospitality. Through a transformation of food and beverage outlets, OVG is working closely with the club to introduce new menu options, reduce wait times, and deliver faster, higher quality service across the stadium. With a fans first philosophy, ensuring an exceptional matchday for every supporter.
Role Purpose
Join Stoke City Football Clubs matchday team within our front of house customer facing teams, supporting hospitality and retail outlets across the stadium. This is an excellent opportunity for individuals seeking flexible, casual work in a vibrant matchday environment.
What we are looking for:
- We are hiring both retail and hospitality staff to support matchday operations at Stoke City FC.
- Previous experience in retail, hospitality, or customer service roles (hospitality or retail experience desirable).
- Strong communication and customer service skills.
- Ability to work efficiently in a fast-paced team environment.
Matchday Food and Beverage Staff in Stoke-on-Trent employer: Rhubarb Hospitality Collection
At OVG, we pride ourselves on creating a dynamic and inclusive work environment that prioritises the fan experience at Stoke City's bet365 Stadium. Our commitment to employee growth is evident through flexible working opportunities and a supportive team culture, making it an ideal place for those looking to thrive in the hospitality sector while enjoying the excitement of matchdays.
Contact Details:
Rhubarb Hospitality Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Food and Beverage Staff in Stoke-on-Trent
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Rhubarb Hospitality Collection and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Matchday Food and Beverage Staff in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Rhubarb Hospitality Collection that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Rhubarb Hospitality Collection.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Rhubarb Hospitality Collection get a sense of who you are beyond your experience!
How to prepare for a job interview at Rhubarb Hospitality Collection
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Rhubarb Hospitality Collection and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
