At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences in a vibrant café environment.
- Company: Join Oak View Group, revolutionising the live events industry with passion and innovation.
- Benefits: Enjoy competitive pay, staff meal allowance, discounts, and ongoing training opportunities.
- Other info: Full-time role with up to 40 hours a week and great career growth potential.
- Why this job: Be part of London's iconic Sky Garden and work with a passionate team.
- Qualifications: Barista experience preferred; must have a friendly personality and excellent communication skills.
The predicted salary is between 15.71 - 15.71 £ per hour.
Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.
About the Venue: Larch Cafe is situated on the ground floor opposite to Sky Garden's entrance, beneath Larch Restaurant. Sky Garden is London's highest public garden, offering spectacular panoramic views alongside a collection of vibrant hospitality experiences, including Darwin Brasserie, Larch Restaurant and Sky Pod Bar. Operated by Rhubarb Hospitality Collection, a leading premium hospitality group renowned for exceptional food, service and hospitality, Sky Garden welcomes millions of visitors each year and provides unique career opportunities within one of London's most iconic destinations.
Role Purpose: Join the team at Larch, which consists of an Italian restaurant, cafe and gift shop. We're looking for an enthusiastic and customer-focused Front of House Team Member to support our busy operation in our vibrant Cafe. This is a fantastic opportunity for someone who enjoys working in a fast-paced hospitality environment, delivering excellent customer service, and creating memorable experiences for guests visiting one of London's most unique venues. Barista experience is essential and some bar experience would be preferred, although full training will be provided for the right candidate.
What you will be doing:
- Providing friendly, professional, and efficient customer service in the cafe
- Preparing and serving hot and cold beverages
- Taking food and drink orders accurately and processing payments
- Supporting service across both our Cafe and Larch Restaurant as required
- Maintaining high standards of cleanliness, presentation, and food safety
- Creating a welcoming atmosphere and ensuring guests receive an exceptional experience
What we are looking for:
- Previous experience in a Front of House hospitality or premium restaurant environment
- Barista experience preferred
- A positive, friendly, and approachable personality
- Excellent communication and customer service skills
- Ability to work efficiently in a busy, high-volume environment
- A proactive team player with a strong work ethic
- Passion for hospitality and delivering outstanding guest experiences
Good to know: This is a full time opportunity offering up to 40 hours a week and 15.71 per hour, alongside excellent benefits designed to support your personal and professional growth. You will receive:
- Staff meal allowance per shift
- 40% discount on food and beverage across all restaurants and bars
- Ongoing training and development opportunities
- Food and beverage tastings
- Access to a 24/7 Employee Assistance Programme
Join us at Sky Garden, where you'll work amongst a passionate team, and at one of London's most exciting hospitality destinations.
Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
FOH Team Member - Sky Garden - London employer: Rhubarb Hospitality Collection
Join a dynamic and innovative culinary team in South West London, where your skills will shine in delivering exceptional food for prestigious events. We offer a supportive work culture that values creativity and collaboration, alongside opportunities for professional growth and development within the vibrant hospitality industry. Experience the unique advantage of working in a fast-paced environment that celebrates culinary excellence and teamwork.
Contact Details:
Rhubarb Hospitality Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Member - Sky Garden - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rhubarb Hospitality Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rhubarb Hospitality Collection
Don't be shy about reaching out to Rhubarb Hospitality Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FOH Team Member - Sky Garden - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rhubarb Hospitality Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rhubarb Hospitality Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
