At a Glance
- Tasks: Lead floor teams and ensure guests have an unforgettable dining experience.
- Company: Join Rhubarb, a premium hospitality collective at Mamma Mia! The Party.
- Benefits: Earn £15.75/hour, enjoy delicious food on duty, and receive a 40% discount at selected venues.
- Other info: Flexible shifts, amazing training opportunities, and a supportive, inclusive environment.
- Why this job: Be part of a unique blend of theatre and dining while developing your hospitality skills.
- Qualifications: Experience in high-quality restaurants or events, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Oak View Group: Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations.
About the Venue: Mamma Mia! The Party is a unique combination of ABBA inspired musical theatre and Greek banquet - all within an elaborate setting specifically designed to entertain over 500 guests per show.
Role Purpose:
- Salary - 15.75 / Hour
- Immersive musical theatre and dining experience
- High volume, banqueting style service
You'll lead our floor teams, deliver stonking pre-service briefings, manage special requests, liaise with our kitchen team and managers, as well as coordinate your teams of waiters and runners so to give each and every guest the best experience imaginable. You'll be an ambassador for RHC and build a strong relationship with our client, the production, security, building management and other stakeholders; and be a point of contact for potential guests passing by. The Head Waiter will need to be a guest relations superstar - giving resolutions to any queries or special requests the guests may have.
We are open to all backgrounds and levels of seniority but ideally, you'll have proven experience in high quality restaurants, events or bars, working with high volumes of customers as a team leader or similar. We will only engage with candidates over 18, that can commit to weekends and late finishes (post-midnight) / with access to the O2 in North Greenwich.
What you get:
- Amazing training and progression opportunities, internally and externally.
- Cross exposure to our events business in London and beyond.
- Delicious food on duty
- Uniform provided
- 40% discount in selected RHC restaurants and bars.
- 300 refer a friend bonus.
- Corporate gym discount.
- Employee Assistance Helpline, 24/7.
Our Inclusion Commitments: OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
Employee Screening and Eligibility to Work: As part of the recruitment process, you will need to prove your eligibility to work in the UK. All applicants will receive a response. Please note; this role is only open to applicants over 18.
Floor Supervisor - Mamma Mia! The Party - London employer: Rhubarb Hospitality Collection
At Rhubarb, part of Oak View Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and innovation. As a Floor Supervisor at Mamma Mia! The Party in London, you'll enjoy fantastic training and progression opportunities, a supportive team environment, and unique experiences in one of the city's most iconic venues. With benefits like delicious meals on duty, generous discounts, and a commitment to employee well-being, we ensure that every team member feels valued and empowered to thrive.
Contact Details:
Rhubarb Hospitality Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor - Mamma Mia! The Party - London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Mamma Mia! The Party and its vibe. This will help you connect with the team and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former staff on LinkedIn or social media. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led teams in high-pressure situations. We want to see that you can handle the hustle and bustle of a busy venue.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to go directly to the source.
We think you need these skills to ace Floor Supervisor - Mamma Mia! The Party - London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being part of Mamma Mia! The Party and how you can contribute to creating an unforgettable experience for our guests.
Tailor Your CV:Make sure your CV is tailored to the Floor Supervisor role. Highlight any relevant experience in high-volume service or team leadership. We love seeing how your background aligns with what we do at Rhubarb!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Rhubarb Hospitality Collection
✨Know the Venue Inside Out
Before your interview, make sure you research Mamma Mia! The Party and understand its unique blend of musical theatre and dining. Familiarise yourself with the venue's atmosphere, the type of guests it attracts, and the overall experience they aim to deliver. This knowledge will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
As a Floor Supervisor, you'll be leading teams and managing high-volume service. Prepare examples from your past experiences where you've successfully led a team, handled special requests, or resolved guest queries. Highlighting these skills will demonstrate that you're ready for the responsibilities of the role.
✨Emphasise Guest Relations
Since this role requires you to be a guest relations superstar, think about how you can convey your passion for customer service. Share stories that illustrate your ability to create memorable experiences for guests, especially in busy environments. This will show that you understand the importance of guest satisfaction.
✨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. Prepare for situations like handling a difficult guest or coordinating with your kitchen team during peak hours. Practising your responses will help you feel more confident and articulate during the actual interview.
