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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Global luxury retailer known for beauty and luxury accessories.
- Benefits: Salary up to £36,000, performance bonus, and great work/life balance.
- Other info: Enjoy only two weekends of work per month and seven days in a fortnight.
- Why this job: Join a top employer with a reputation for employee development and satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 36000 - 40000 £ per year.
Deputy Store Manager – Fashion Accessories | Oxford Street, London
We are seeking an experienced and driven Deputy Store Manager to join a successful fashion accessories retail brand at our flagship Oxford Street location.
This is an exciting opportunity to play a key leadership role within a fast-paced, customer-focused environment, supporting the Store Manager in delivering outstanding commercial results while creating an exceptional in-store experience.
The Role
As Deputy Store Manager, you will support the day-to-day running of a high-volume store, helping to lead, motivate and develop a team of approximately 20 staff. You will be instrumental in driving customer engagement, maintaining exceptional store standards, and ensuring operational excellence across all areas of the business.
Key Responsibilities
- Support the Store Manager in all aspects of store operations and performance
- Lead, coach and inspire a team of 20 colleagues to deliver excellent customer service
- Drive customer engagement and create a welcoming, service-led retail environment
- Maintain outstanding visual merchandising and store standards
- Monitor sales performance and contribute to achieving store targets
- Assist with recruitment, training, and ongoing team development
- Ensure compliance with company procedures and operational best practices
About You
- Previous supervisory or management experience within retail (fashion or accessories preferred)
- Passionate about delivering exceptional customer experiences
- Strong leadership and communication skills
- Commercially aware with a results-driven mindset
- Highly organised with strong attention to detail
- Comfortable working in a fast-paced, high-footfall environment
The Offer
- Salary: £36,000 per annum
- Monthly bonus opportunity of up to 10% based on store sales performance
- Opportunity to join a privately owned, financially successful retail brand
- Clear progression opportunities within a growing business operating approximately 35 stores nationwide
If you are an ambitious retail leader looking to take the next step in your career within a dynamic and supportive brand, we would love to hear from you.
Apply now to be considered for this opportunity.
Senior Deputy Head employer: RHR
Contact Detail:
RHR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Deputy Head
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team management and customer service. We suggest doing mock interviews with friends or family to boost your confidence and get feedback.
✨Tip Number 3
Showcase your passion for luxury retail during interviews. Talk about your experiences with high-end products and how you’ve driven sales or improved customer service in previous roles. We want to see that fire in your belly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Senior Deputy Head
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury products and customer service shine through. We want to see how you connect with the brand and its values, so don’t hold back on sharing your enthusiasm!
Highlight Your People Management Skills: As a Senior Deputy Head, you'll be leading a team, so make sure to showcase your experience in managing and developing others. Share specific examples of how you've motivated teams and driven performance in your previous roles.
Tailor Your Application: Don’t just send a generic application! We’re looking for candidates who understand our unique culture and can contribute to it. Take the time to customise your CV and cover letter to reflect how your skills align with the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at RHR
✨Know the Brand Inside Out
Before your interview, make sure you research the luxury retailer thoroughly. Understand their values, product offerings, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your People Management Skills
As a Senior Deputy Head, you'll be managing a large team. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and performance management. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience with driving sales and improving commercial performance. Think of specific strategies you've implemented in previous roles that resulted in increased sales or enhanced customer satisfaction. This will highlight your ability to contribute to the store's success.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to employee development or how they maintain high levels of customer service. This shows you're not just interested in the role, but also in the company's culture and future.