At a Glance
- Tasks: Lead the digital customer journey and drive online sales for a major footwear brand.
- Company: Join an established retail business with ambitious growth plans and strong brand equity.
- Benefits: Generous salary, bonus scheme, pension contribution, flexi hours, and hybrid work model.
- Other info: Collaborate with diverse teams to optimise trading performance and enhance customer journeys.
- Why this job: Make a real impact on ecommerce strategy and customer experience in a fast-paced environment.
- Qualifications: 5+ years in ecommerce, strong leadership, analytical skills, and UX/CX understanding.
The predicted salary is between 60000 - 75000 € per year.
We are seeking a commercially driven Senior Ecommerce Trading Manager to lead the end-to-end digital customer journey for a major footwear brand, operating at significant ecommerce scale.
Key Responsibilities:
- Manage the ecommerce trading and sales performance by owning and delivering online sales targets across all digital channels, apps, and digital concessions.
- Lead the overall ecommerce trading strategy to drive profitable growth, manage forecasting, reforecasting, and trading plans, identifying risks and opportunities.
- Oversee promotional activity, trade terms, onsite campaigns, and peak trading events.
- Work closely with buying, merchandising, marketing, and operations teams to align stock, messaging, and execution.
- Optimise the onsite customer experience, merchandising, UX, and conversion performance.
The successful candidate will have at least 5 years’ experience in ecommerce or online trading within a fast-paced retail environment, and proven experience managing onsite trading performance across multiple digital channels. You will have strong people management and team leadership experience, with exceptional commercial awareness and strong forecasting and analytical skills. A good understanding of UX/CX and how they impact conversion and revenue is a must, as are advanced Excel skills, Google Analytics, experience with VM tools, basic HTML knowledge, and experience with tools/platforms such as Fredhopper / Attraqt, ContentSquare, SAP, Hybris, Shopify.
In return, the company is offering a generous salary, plus a bonus scheme, pension contribution, flexi hours, and many more! The role is four days in the office and one from home. This is an opportunity to join an established retail business with ambitious growth plans, strong brand equity, and a large, engaged customer base.
Senior Ecommerce Trading Manager in London employer: RHR
Join a dynamic and forward-thinking retail company as a Senior Ecommerce Trading Manager, where you will play a pivotal role in shaping the digital customer journey for a leading footwear brand. With a strong emphasis on employee growth, our collaborative work culture fosters innovation and creativity, while offering competitive benefits such as a generous salary, bonus scheme, pension contributions, and flexible working hours. Located in a vibrant area, this position not only provides the chance to work with a passionate team but also to contribute to ambitious growth plans within an established brand that values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Trading Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your achievements in ecommerce trading. Use data and examples to demonstrate how you've driven sales and improved customer experiences.
✨Tip Number 3
Prepare for interviews by understanding the company’s ecommerce strategy. Research their digital channels and think about how you can contribute to their growth. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining us!
We think you need these skills to ace Senior Ecommerce Trading Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Ecommerce Trading Manager. Highlight your experience in ecommerce, especially any achievements in managing online sales targets and trading performance. We want to see how you’ve driven growth in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of UX/CX and how it impacts conversion rates, as well as your experience with tools like Google Analytics and Shopify. Let us know what excites you about joining our team!
Showcase Your Analytical Skills:Since this role requires strong forecasting and analytical skills, don’t shy away from showcasing specific examples where you've used data to drive decisions. We love numbers, so if you can quantify your successes, do it! It’ll make your application stand out.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at RHR
✨Know Your Numbers
As a Senior Ecommerce Trading Manager, you'll need to demonstrate your understanding of sales performance metrics. Brush up on key figures like conversion rates, average order value, and customer acquisition costs. Be ready to discuss how you've used these metrics to drive growth in previous roles.
✨Showcase Your Strategic Mindset
This role requires a strong ecommerce trading strategy. Prepare examples of how you've developed and executed successful trading plans in the past. Highlight any experience with forecasting and identifying risks and opportunities, as this will show your ability to think ahead and adapt.
✨Understand the Customer Journey
With a focus on optimising the onsite customer experience, be prepared to discuss your insights into UX and CX. Share specific examples of how you've improved customer journeys in previous positions, and how those changes impacted conversion rates and revenue.
✨Familiarise Yourself with Tools
The job mentions various tools like Google Analytics, Shopify, and Fredhopper. Make sure you’re comfortable discussing your experience with these platforms. If you have any specific achievements or projects where you utilised these tools, be ready to share them during the interview.
