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- Tasks: Manage the supply chain process, track orders, and build relationships with teams.
- Company: Global retailer with iconic brands and a dynamic growth culture.
- Benefits: Competitive salary, generous bonus, 33 days holiday, and hybrid working.
- Other info: Opportunity for career growth and modernising planning processes.
- Why this job: Join a leading company and make an impact in a fast-paced environment.
- Qualifications: Experience in international supply chain or customer service, strong Excel skills.
The predicted salary is between 45000 - 45000 £ per year.
A global retailer is looking to recruit for a FOB account coordinator to join its planning team at its London office. This organisation has some of the biggest names and most well-loved brands in its market. It is a multi-billion-dollar organisation distributing product to over 80 countries, with offices in Hong Kong, China, London, France, Spain and Germany. Due to exponential year-on-year growth, all offices are growing the teams across all functions.
You’ll be responsible for owning the full supply chain process for FOB direct sales, processing and tracking orders, resolving discrepancies swiftly, and building close relationships with internal procurement, logistics and commercial teams. You will attend trade shows and sales previews to understand customer needs and ensure product data integrity and compliance with European standards. You'll also support credit control and manage key documentation distribution.
The ideal candidate will have proven international supply chain or customer service experience within a consumer goods environment with Asia production. The core of the role requires strong procurement or buying experience, including placing orders from Asia and managing the daily problems that arise. You'll have strong Microsoft Excel & Google Sheets skills (pivots, lookups, graphs). You will be process-driven, detail focused, and solutions-oriented. You will be able to work independently, prioritise and adapt in a complex, fast-changing environment, with excellent communication and relationship building skills. A positive, resilient, proactive attitude and eagerness to learn are essential, along with a growth mindset and willingness to receive feedback and seek support when needed.
In return they are offering a competitive salary of up to £45,000, a generous bonus and 33 days holiday, including bank holiday entitlement. The office is located in Central London and offers hybrid working. The opportunity will give you the chance to work with one of the biggest and most established names in the sector, that is experiencing growth on a global scale. You’ll also play a significant part in evolving the planning department to achieve its goals of growth and a modernised approach to demand and supply planning.
Account Support Representative in London employer: RHR
Contact Detail:
RHR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Support Representative in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing their brands and recent news will show your enthusiasm and help you connect your experience with their needs.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves resolving discrepancies and managing daily issues, be ready to discuss how you've tackled similar challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Account Support Representative in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Support Representative. Highlight your international supply chain or customer service experience, especially if it involves Asia production. We want to see how your skills align with what we're looking for!
Showcase Your Skills: Don’t forget to mention your Microsoft Excel and Google Sheets prowess! Include specific examples of how you've used these tools in past roles, like creating pivot tables or managing data integrity. This will help us see your process-driven and detail-focused approach.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your proactive attitude and growth mindset make you a perfect fit for our team. We love seeing enthusiasm and a willingness to learn!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at RHR
✨Know Your Supply Chain Inside Out
Make sure you brush up on your knowledge of the supply chain process, especially in relation to FOB direct sales. Be ready to discuss how you've handled order processing and resolved discrepancies in the past. This will show that you understand the core responsibilities of the role.
✨Show Off Your Excel Skills
Since strong Microsoft Excel and Google Sheets skills are crucial for this position, prepare to demonstrate your proficiency. Think about examples where you've used pivots, lookups, or graphs to solve problems or present data effectively. You might even want to bring a sample of your work to showcase your abilities.
✨Build Relationships Like a Pro
This role requires excellent communication and relationship-building skills. Prepare examples of how you've successfully collaborated with internal teams or external partners in the past. Highlight your ability to adapt and maintain positive relationships, even in challenging situations.
✨Embrace Feedback and Show Your Growth Mindset
The company values a proactive attitude and a willingness to learn. Be ready to discuss times when you've received feedback and how you've used it to improve. This will demonstrate your growth mindset and eagerness to develop within the role.