At a Glance
- Tasks: Build relationships with customers and provide expert travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a vibrant team culture.
- Benefits: Enjoy flexible hours, competitive pay, health benefits, and employee discounts.
- Other info: Opportunities for career growth and a supportive onboarding process.
- Why this job: Kickstart your career in travel while helping others enjoy their adventures.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 29000 - 31000 β¬ per year.
Job Type: Permanent, Part Time
Hours per week: 37.5 hours
Salary: Β£14.10ph
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness.
- Discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider Scottish Widows.
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX request and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
- Great Communicator - Youll find talking with people and building relationships comes naturally to you. Youll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed - Youll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex: We are one of the market leading specialist providers of foreign exchange. Founded in and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers access to international money, however and whenever.
Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Bureau Manager employer: RHR UK
At Travelex, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and employee wellbeing. With comprehensive benefits including private medical insurance, generous holiday allowances, and opportunities for career growth, our team members thrive in a supportive environment where their contributions are recognised and rewarded. Join us at our Meir location, where your passion for travel and customer service can flourish as you help create memorable experiences for our customers.
StudySmarter Expert Adviceπ€«
We think this is how you could land Tesco Travel Bureau Manager
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and Tesco. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication skills and customer service experience, as these are key for the Bureau Manager role.
β¨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and looking the part can boost your confidence when meeting potential employers.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, itβs a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Tesco Travel Bureau Manager
Some tips for your application π«‘
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for exploring new places and cultures. This will resonate with us at Travelex, as we value team members who genuinely care about providing exceptional service.
Highlight Your Communication Skills:As a Bureau Manager, you'll be engaging with customers daily. Make sure to emphasise your communication skills in your application. Use examples that showcase how you've built relationships and provided support in previous roles. We want to see that you can connect with people effortlessly!
Be Detail-Oriented:Attention to detail is crucial in processing foreign exchange transactions accurately. In your application, mention any experiences where your keen eye for detail made a difference. Whether itβs in previous jobs or projects, we want to know how you ensure everything runs smoothly.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! Itβs super easy and ensures your application gets to the right people. Plus, youβll find all the info you need about the role and our company there. Letβs get started on this exciting journey together!
How to prepare for a job interview at RHR UK
β¨Know Your Stuff
Before the interview, make sure you research Travelex and their services thoroughly. Understand their foreign exchange products and how they stand out in the market. This will not only show your interest but also help you answer questions confidently.
β¨Showcase Your Communication Skills
As a Bureau Manager, you'll need to be a great communicator. Practice articulating your thoughts clearly and listen actively during the interview. Prepare examples of how you've built relationships with customers in the past, as this is key for the role.
β¨Demonstrate Your Desire to Succeed
Travelex values individuals who are driven and passionate about making a difference. Be ready to share your motivations and what success looks like for you. Highlight any previous experiences where you went above and beyond to achieve goals.
β¨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle customer interactions. Think of specific situations from your past work experience where you successfully navigated challenges or provided exceptional service.