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For Companies At a Glance
- Tasks: Deliver excellent customer service and maintain store standards in a dynamic environment.
- Company: Join Tesco Mobile, a leading retailer with a focus on customer satisfaction.
- Benefits: Starting pay of £12.87 per hour, flexible hours, and career progression opportunities.
- Other info: Enjoy a supportive work culture with guaranteed hours and flexibility.
- Why this job: Be part of a diverse team and make a real difference in customers' shopping experiences.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 26700 - 28000 £ per year.
Availability Window:
- Sun: 10:00 - 16:00
- Mon: 11:00 - 19:00
- Tue: 09:00 - 19:00
- Fri: 10:00 - 16:00
- Sat: 10:00 - 16:00
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm.
Tesco Colleague - Phone Shops - Stratford Upon Avon Superstore employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Stratford Upon Avon Superstore
✨Tip Number 1
Get to know the store! Before your interview, pop into the Tesco superstore and check out the Phone Shop. Familiarise yourself with the layout and products. This will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories during your interview will demonstrate that you understand the importance of putting customers first.
✨Tip Number 3
Be flexible with your availability! Since Tesco values flexibility, if you can adjust your hours slightly to fit their needs, mention it. This shows you're willing to work as part of the team and adapt to what’s required.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you about opportunities that suit your skills.
We think you need these skills to ace Tesco Colleague - Phone Shops - Stratford Upon Avon Superstore
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. We want to know when you can work, so if your schedule is a bit different from what we’ve listed, don’t hesitate to mention it!
Customer Focus is Key: Since customers are at the heart of everything we do, share any relevant experience you have in customer service. We love to see how you’ve made a positive impact on customers in the past!
Be Yourself: We’re looking for genuine people who can bring their personality to the team. Don’t be afraid to let your unique qualities shine through in your application – we want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at RHR UK
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since Tesco values flexibility, be ready to discuss how your schedule aligns with their needs. This shows that you’re keen and adaptable!
✨Customer-Centric Mindset
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate that you understand the importance of putting customers at the heart of everything.
✨Dress to Impress
Since the role involves role modelling great standards of dress, make sure you present yourself well for the interview. A smart appearance can create a positive first impression and show that you take the opportunity seriously.
✨Show Enthusiasm for Teamwork
Be ready to talk about your experiences working in a team. Highlight how you’ve collaborated with others to achieve goals or overcome challenges. Tesco values a diverse team, so showing that you can work well with different people is key!