At a Glance
- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a diverse and inclusive team dedicated to serving communities.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and 20+ days of holiday.
- Other info: Opportunities for career progression and a supportive work environment.
- Why this job: Gain valuable experience, meet great people, and make a real impact in your community.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 12 - 13 € per hour.
Availability Window:
- Mon: 06:00 - 11:00
- Tue: 06:00 - 11:00
- Wed: 06:00 - 11:00
- Thu: 06:00 - 15:00
- Fri: 06:00 - 11:00
- Sat: 06:00 - 14:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2, a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit.
Tesco Colleague employer: RHR UK
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every colleague is valued. With flexible working options, competitive pay starting at £12.45 per hour, and a range of benefits including generous holiday allowances and wellbeing services, we empower our team members to grow and thrive in their careers. Join us in creating a positive shopping experience for our customers while enjoying the camaraderie of a diverse team in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Tesco loves passionate people who can build rapport with customers, so be ready to share your stories.
✨Tip Number 3
Be flexible with your availability. If your schedule is close to what they need, let them know! Tesco appreciates candidates who are willing to adapt, so don’t hesitate to express your willingness to work different hours.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Tesco Colleague
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Match Your Availability:Make sure to clearly state your availability in the application. We’re flexible, so if your times are close but not exact, just let us know! It helps us find the best fit for both you and the team.
Highlight Relevant Experience:If you've got experience in retail or customer service, make it pop! Share specific examples of how you've delivered great service or worked well in a team. We love hearing about your successes!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with Tesco. We can’t wait to hear from you!
How to prepare for a job interview at RHR UK
✨Know Your Availability
Before the interview, make sure you’re clear about your availability. Tesco values flexibility, so if your schedule closely matches their requirements, be ready to discuss that. This shows you're keen and willing to work with them.
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for delivering great service. Share examples of how you've gone above and beyond for customers in the past. This aligns perfectly with Tesco's focus on serving customers with pride.
✨Be a Team Player
Tesco looks for colleagues who can work well within a team. Prepare to talk about your experiences collaborating with others and how you contribute to a positive team spirit. Mention any fun or successful team projects you've been part of!
✨Understand Tesco's Values
Familiarise yourself with Tesco's core purpose and values before the interview. Be ready to discuss how you can embody these values in your role. Showing that you resonate with their mission will set you apart from other candidates.
