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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and access to training and development programmes.
- Why this job: Be part of a vibrant team and make a real impact in hospitality.
- Qualifications: Great interpersonal skills and a passion for excellent service.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1, Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner, Double winner at the Publican Awards Best Pub Brand / Concept at the Publican Awards. At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60, including over bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Server / Waiter / Waitress employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server / Waiter / Waitress
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit a few of their pubs or brasseries, soak in the atmosphere, and chat with the staff. This will not only give you a feel for the place but also help you tailor your approach when you apply.
✨Tip Number 2
Show off your personality during interviews! Heartwood is all about passionate and vibrant individuals, so let your enthusiasm shine through. Share stories that highlight your interpersonal skills and love for great service.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and might even refer you, which could give your application a nice boost.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Heartwood family. Don’t forget to follow up after applying!
We think you need these skills to ace Server / Waiter / Waitress
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely love making guests feel special.
Tailor Your CV: Make sure to customise your CV for the role. Highlight any relevant experience in the hospitality industry and showcase your interpersonal skills. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Authentic: Don’t be afraid to let your personality come through in your application. We’re all about finding vibrant individuals who fit our warm and genuine culture, so be yourself and share what makes you unique!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. We can’t wait to hear from you!
How to prepare for a job interview at RHR UK
✨Know the Heartwood Collection
Before your interview, take some time to research the Heartwood Collection. Familiarise yourself with their values, the types of dishes they serve, and their unique atmosphere. This will not only show your genuine interest but also help you connect your experiences to what they’re looking for.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. During the interview, be ready to share examples of how you've made guests feel special in previous roles. Think about specific situations where you went above and beyond to provide excellent service.
✨Demonstrate Flexibility and Reliability
Heartwood Collection values flexibility and reliability in their team members. Be prepared to discuss your availability and any past experiences where you adapted to changing circumstances or stepped up when needed. This will highlight your commitment to being a dependable team player.
✨Express Your Passion for Quality Food
Since the role involves serving high-quality food, it’s important to convey your passion for great cuisine. Share your favourite dishes, any culinary experiences you have, or even your thoughts on seasonal ingredients. This will resonate well with the interviewers and show that you align with their standards.
