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For Companies At a Glance
- Tasks: Support SAP application users and manage service requests for seamless operations.
- Company: Join the iconic Harrods team, a leader in luxury retail.
- Benefits: Enjoy flexible working, 25 days holiday, and up to 33% in-store discount.
- Why this job: Be part of a dynamic IT team making a real impact in luxury retail.
- Qualifications: Experience in SAP modules and strong problem-solving skills required.
- Other info: Embrace a culture that celebrates diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
About the Role
We are looking for a SAP Analyst to join our IT team here at Harrods. You will be responsible for providing support services to the Harrods business for SAP application users. On-call rotation and occasional weekend/overnight work is required in this role. Manage customer expectations via regular communication. Participate in business readiness for system and operational changes as required to support the Team Leader. Support and triage of Service Requests and assignment to the SAP Applications team or other IT resources to resolution, delivering the same good IT service. Actively being involved with the broader IT community to ensure Harrods is up to date with industry trends and initiatives.
About You
Years of experience in effective problem management and issue resolution, with the ability to escalate. Strong problem-solving skills and the capability to thoroughly investigate various SAP modules to identify root causes of defects, aiming to prevent recurrence. Solid background in cross-modular functions with hands-on experience in SAP modules such as SD, MM, WM, EWM, CAR, and FICO; broader module expertise is better. Open and willing to work across different SAP modules as needed.
About Us
Harrods is one of the world's leading luxury department stores and we are becoming a destination for top designers and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Benefits
In return you'll receive an excellent benefits package, including a company pension, flexible working, 25 days holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan. Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
SAP Analyst- employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP Analyst-
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harrods on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your SAP knowledge. Make sure you can discuss your experience with different modules confidently. We want to see how you can solve problems and add value to the team!
✨Tip Number 3
Show your passion for the luxury retail industry! Research Harrods and be ready to share why you want to work there specifically. We love candidates who are genuinely excited about our brand and mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our amazing team at Harrods.
We think you need these skills to ace SAP Analyst-
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SAP Analyst role. Highlight your experience with SAP modules like SD, MM, and FICO, and don’t forget to showcase your problem-solving skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Harrods and how your skills align with our needs. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Communication Skills: Since managing customer expectations is key in this role, make sure to demonstrate your communication skills in your application. Whether it's through examples in your CV or your cover letter, let us know how you keep everyone in the loop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at Harrods!
How to prepare for a job interview at RHR UK
✨Know Your SAP Modules
Make sure you brush up on your knowledge of the specific SAP modules mentioned in the job description, like SD, MM, WM, EWM, CAR, and FICO. Be ready to discuss your hands-on experience with these modules and how you've tackled issues in the past.
✨Showcase Problem-Solving Skills
Prepare examples that highlight your problem management and issue resolution skills. Think of situations where you identified root causes of defects and how you prevented them from recurring. This will demonstrate your analytical abilities and proactive approach.
✨Communicate Effectively
Since managing customer expectations is key, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would keep users informed during service requests and system changes, showcasing your communication skills.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends and initiatives in the IT and SAP landscape. Being able to discuss current developments shows your commitment to continuous learning and your ability to contribute to the broader IT community at Harrods.
