At a Glance
- Tasks: Deliver exceptional customer service and maintain a tidy store environment.
- Company: Join Tesco, a leading retailer with a commitment to inclusivity and community.
- Benefits: Enjoy competitive pay, discounts, and access to wellbeing services.
- Other info: Flexible working patterns and opportunities for career advancement.
- Why this job: Be part of a team that values respect and personal growth.
- Qualifications: Great communication skills and a passion for helping customers.
The predicted salary is between 1040 - 1248 € per month.
We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services. With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are. Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on.
You will be responsible for:
- Always put the customer first and consider them in everything you do.
- Get to know your customers and serve them with pride.
- Help to ensure products and services are available for customers at all times.
- Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
- Keep the shop floor and back areas clean and tidy at all times.
- Using the training you receive, follow department routines and processes.
- Follow all company policies and adhere to Health and Safety routines.
- Support your colleagues by helping in other departments when asked.
You will need:
- Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
- Works hard for customers, your team and your department.
- Able to prioritise to ensure anything you do is right for our customers.
- Adaptable and resilient to meet the ever changing demands of our business.
- Able to follow instructions either verbal or written.
- Reliable and a good timekeeper.
- Smart and tidy at all times.
What's in it for you:
- Competitive Salary
- Bonus Scheme
- Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues.
- 24/7 access to our Employee Assistance Programme (EAP) for you and family members for emotional support along with free access to a range of wellbeing services.
- Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month, and 20% off twice a year.
- Life Assurance
- Pension Scheme
- Save As You Earn Scheme
- Paid Family Leave
- Bike to Work
- Long Service Awards
- Commuter Scheme
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We have recently announced that we will be moving towards a more blended working week combining office and remote working.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Customer Assistant (Permanent 25 - 30 Hours) - Bloomfields in Richmond employer: RHR UK
At Tesco, we are dedicated to creating a supportive and inclusive work environment where every employee can thrive. With a strong focus on customer service, our culture encourages teamwork and respect, while offering excellent benefits such as competitive salaries, discounts, and access to wellbeing services. Located in Bloomfields, you will find ample opportunities for personal and professional growth within a diverse and dynamic team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Permanent 25 - 30 Hours) - Bloomfields in Richmond
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and culture. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. Being able to share these stories will demonstrate your passion for helping others.
✨Tip Number 3
Dress smartly and be punctual! First impressions matter, so make sure you look tidy and arrive on time. It shows respect for the interviewer's time and sets a positive tone for the meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Assistant (Permanent 25 - 30 Hours) - Bloomfields in Richmond
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for helping customers shine through. Use examples from your past experiences to demonstrate how you’ve gone the extra mile for customers, just like we do at Tesco!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Customer Assistant. Highlight your adaptability and reliability, as these traits are key to thriving in our fast-paced environment.
Keep It Clear and Concise:We appreciate straightforward communication! Keep your application clear and to the point, ensuring it’s easy for us to see why you’d be a great fit for the team. Avoid jargon and focus on what makes you unique.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures that your application is processed smoothly and gives you the best chance of joining our fantastic team at Tesco.
How to prepare for a job interview at RHR UK
✨Know the Company
Before your interview, take some time to research Tesco and its values. Understand their 'Every Little Helps' approach and how it applies to customer service. This will help you align your answers with what they stand for.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer, as this is crucial for the role of a Customer Assistant.
✨Be Adaptable and Resilient
During the interview, be ready to discuss how you've handled change or challenges in previous jobs. Tesco values adaptability, so share specific instances where you successfully navigated a difficult situation.
✨Dress Smartly and Be Punctual
First impressions matter! Make sure you dress smartly for the interview and arrive on time. Being tidy and punctual reflects your reliability, which is essential for the role.
