At a Glance
- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join the dynamic team at Travelex, a leader in foreign exchange.
- Benefits: Enjoy flexible hours, competitive pay, and great employee discounts.
- Why this job: Combine your love for travel with customer service in a vibrant retail environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Opportunities for career growth and a supportive onboarding process.
The predicted salary is between 10 - 13 £ per hour.
Part Time Job Type: Permanent
Hours per week: 18
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness.
- Discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider Scottish Widows.
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX request and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
- Great Communicator - Youll find talking with people and building relationships comes naturally to you. Youll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed - Youll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex: We are one of the market leading specialist providers of foreign exchange. Founded in and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers access to international money, however and whenever.
Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Redruth employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Redruth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication skills and customer service experience, as these are key for the Travel Money Advisor role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Tesco Travel Money Advisor in Redruth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for travel and customer service.
Tailor Your Application: Make sure to tailor your application to the Travel Money Advisor role. Highlight your communication skills and any experience you have in customer service or foreign exchange. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at RHR UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Travel Money Advisor. Familiarise yourself with foreign exchange processes and Travelex's products. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your People Skills
As a Travel Money Advisor, you'll be interacting with customers daily. Prepare examples of how you've built relationships or provided excellent service in the past. Highlight your communication skills and ability to listen to customer needs.
✨Flexibility is Key
Since the job requires flexible working hours, be ready to discuss your availability. Mention any previous experience with shift work or how you manage your time effectively. This shows you're adaptable and ready to meet the demands of the role.
✨Demonstrate Your Drive
Travelex values employees who are motivated and eager to succeed. Think of instances where you've gone above and beyond to achieve a goal. Share these stories during your interview to illustrate your desire to make a positive impact.