At a Glance
- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a diverse and inclusive workplace dedicated to serving customers and communities.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Why this job: Gain valuable experience, meet new people, and be part of a supportive team.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Opportunities for career progression and a fun, dynamic work environment.
The predicted salary is between 12 - 14 £ per hour.
Availability Window:
- Tue: 17:00 - 23:00
- Wed: 17:00 - 23:00
- Thu: 17:00 - 23:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2, a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Fulwood Express in Preston employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Fulwood Express in Preston
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’ll help you stand out as someone who truly gets what Tesco is all about!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering great service.
✨Tip Number 3
Be ready to discuss your availability openly. Tesco values flexibility, so if your schedule doesn’t match exactly, don’t hesitate to communicate that. They appreciate honesty and are keen to find a fit that works for both sides.
✨Tip Number 4
Don’t forget to ask questions during your interview! Show your interest in the role and the team by asking about daily tasks or upcoming events. It’s a great way to engage and leave a lasting impression.
We think you need these skills to ace Tesco Colleague - Fulwood Express in Preston
Some tips for your application 🫡
Show Your Availability: Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule is a bit flexible, let us know!
Highlight Your Customer Service Skills: Since customers are at the heart of what we do, share any experiences you have in delivering great service. Whether it's a past job or a volunteer role, we love to see that passion!
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Show us who you are and how you can contribute to our diverse team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at RHR UK
✨Know the Availability Windows
Make sure you understand the availability windows mentioned in the job description. Be ready to discuss your own availability and how it aligns with what Tesco is looking for. If you can be flexible, mention that too!
✨Show Your Passion for Customer Service
Since this role is all about serving customers, come prepared with examples of how you've delivered great service in the past. Think of specific situations where you went above and beyond to help someone out.
✨Be a Team Player
Tesco values teamwork, so be ready to talk about your experiences working in a team. Share how you’ve built rapport with colleagues and contributed to a positive atmosphere. Highlight any fun moments or successes you've celebrated together!
✨Understand Tesco's Values
Familiarise yourself with Tesco's core purpose and values. During the interview, express how your personal values align with theirs. This shows that you're not just looking for a job, but that you genuinely want to be part of their mission to serve customers and communities better.