At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £14.00 - £14.35 per hour, plus 30-35 days holiday and discounts.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
- Why this job: Make a real difference while developing your retail skills in a dynamic environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills.
The predicted salary is between 11 - 14 € per hour.
Summary
£14.00 - £14.35 per hour | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in New Malden employer: RHR UK
Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With competitive pay rates, generous holiday allowances, and a commitment to employee growth through training and progression opportunities, Lidl ensures that you can thrive in your role as a Customer Assistant. Located in a dynamic retail environment, you'll enjoy the benefits of a diverse and inclusive workplace that champions individuality while providing meaningful career paths.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in New Malden
✨Tip Number 1
Get to know Lidl! Familiarise yourself with their values and what they stand for. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. Being able to share these stories will make you stand out as a candidate who truly understands the role.
✨Tip Number 3
Be flexible and ready to adapt! Lidl values a positive approach to changing priorities, so be prepared to discuss how you've handled unexpected situations in previous jobs. This shows you're a team player who can keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the opportunities Lidl has to offer and find the perfect fit for you.
We think you need these skills to ace Customer Assistant in New Malden
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A little bit of enthusiasm goes a long way!
Tailor Your Application:Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your ability to provide excellent customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for Lidl!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there!
How to prepare for a job interview at RHR UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and keeping the store organised. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.
✨Emphasise Your Flexibility
Lidl values flexibility, so be prepared to discuss your availability and willingness to adapt to changing priorities. Highlight any previous roles where you had to adjust your schedule or tasks on the fly, as this will show that you can thrive in a fast-paced environment.
✨Bring Your Positive Energy
A friendly smile and a positive attitude can go a long way in retail. During the interview, let your personality shine through! Show enthusiasm for the role and the company, and don’t forget to express your passion for working as part of a team to create a great shopping experience for customers.
