At a Glance
- Tasks: Join our team to create unforgettable customer experiences during the festive season.
- Company: Be part of the iconic Selfridges brand this Christmas.
- Benefits: Enjoy up to 35% off products and flexible working hours.
- Why this job: Experience the magic of Christmas while developing your sales skills.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible role with opportunities to learn and grow in a dynamic retail environment.
The predicted salary is between 28800 - 43200 £ per year.
Christmas at Selfridges What To Expect: You will be a part of the Selfridges Christmas Magic and join our teams at our busiest time of year! You will be required to work weekends and be available for at least 2 out of the following key dates: Christmas Eve, Boxing Day, New Years Eve and New Years Day. You will receive some great benefits & perks including access to our team member discount which is up to 35 percent on own-bought products!
As a Seasonal Sales Associate you will:
- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs.
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services.
- Maintain the highest of retail standards through selling and replenishing stock, organising rails, and hosting.
- Be open to customer feedback, using it constructively to continually raise the bar for service, sales and retail standards in your area.
- Manage and oversee the stock in your department, from unpacking deliveries to completing audits and maintaining the stock room.
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work in different departments, taking your service excellence and collaborative spirit with you.
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors.
- Follow health, safety and security procedures, and play an active role in preventing stock loss.
A bit about you:
- Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements.
- Well informed. You will develop excellent product knowledge by following trends and being aware of our competitors' activity, along with taking part in supplier training.
- Known to be a sales and service expert. You will use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
- Problem solving skills. You will go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer.
- Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation.
- An example of our values, a reliable and respected colleague.
Due to the high number of vacancies we will have across our stores, we are advertising now but assessments will not take place until September. We will update you as soon as we can on the status of your application.
Seasonal Sales Associate - Fulltime hours (Manchester Trafford) employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate - Fulltime hours (Manchester Trafford)
✨Tip Number 1
Get to know the company! Research Selfridges and their Christmas vibe. When you walk in for your interview, show us that you understand our values and what makes us special. It’ll help you stand out!
✨Tip Number 2
Practice those competency questions! We love to see how you handle different situations. Think of examples from your past experiences where you’ve shown great customer service or problem-solving skills.
✨Tip Number 3
Be ready to showcase your sales skills! During the interview, we might ask you to sell us something. Pick an item you love and practice explaining why it’s amazing. Show us your passion!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep track of your application status easily. Let’s get you on board!
We think you need these skills to ace Seasonal Sales Associate - Fulltime hours (Manchester Trafford)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Seasonal Sales Associate role. Highlight any relevant experience or skills that match the job description, like your ability to engage with customers or your knack for problem-solving. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at RHR UK
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with the latest trends and what Selfridges offers. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Seasonal Sales Associate, you'll be engaging with all sorts of customers. Prepare examples of how you've successfully communicated with different types of people in the past. Think about times when you went above and beyond to help someone out!
✨Flexibility is Key
Be ready to discuss how adaptable you are. The role requires you to work across various departments and handle different tasks. Share specific instances where you've had to adjust quickly to changing situations or take on new responsibilities.
✨Embrace Feedback
Selfridges values customer feedback, so be prepared to talk about how you've used feedback constructively in previous roles. Highlight your willingness to learn and improve, as this aligns perfectly with their commitment to service excellence.