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- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a beloved sourdough pizza brand with a focus on quality and community.
- Benefits: Enjoy free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Why this job: Join a movement that celebrates authentic food and fosters a welcoming atmosphere.
- Qualifications: Previous supervisory experience in hospitality and a love for Italian cuisine.
- Other info: Flexible hours and a vibrant work environment with annual social events.
The predicted salary is between 24000 - 36000 £ per year.
About Us: At Franco Manca, we're not just making sourdough pizza; we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza; we're about people, community, and creating a welcoming space where everyone feels at home.
What You'll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You'll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca's values and delivering top-quality service.
What You'll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- AXA Employee Assistance Programme with Health App
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
- Employee referral scheme - earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
Restaurant Supervisor in London employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Franco Manca's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their pizza-loving community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Supervisor and how you can contribute to maintaining high standards at Franco Manca.
✨Tip Number 3
Be ready to talk about customer service! Since Franco Manca is all about creating memorable experiences, prepare to discuss how you've dealt with customer feedback in the past. Show them you can handle issues professionally and keep guests happy!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Franco Manca family. So, hit that apply button and let’s get you started on this delicious journey!
We think you need these skills to ace Restaurant Supervisor in London
Some tips for your application 🫡
Show Your Passion for Pizza: When writing your application, let your love for Italian food shine through! Share any experiences that highlight your enthusiasm for great food and how it connects to the role at Franco Manca.
Highlight Your Leadership Skills: Make sure to emphasise your previous experience in a supervisory role. We want to see how you've motivated and inspired your team in the past, so include specific examples that showcase your leadership style.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the values and mission of Franco Manca. Show us why you’re the perfect fit for our team and how you align with our commitment to quality and community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our pizza-loving family!
How to prepare for a job interview at RHR UK
✨Know Your Pizza
Brush up on your knowledge of sourdough pizza and the ingredients used at Franco Manca. Being able to discuss the menu and share your passion for Italian food will show that you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is key for a Supervisor role.
✨Customer Service Focus
Think of specific instances where you handled customer feedback or complaints effectively. Demonstrating your ability to maintain high customer satisfaction will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions about how you would handle busy shifts or manage stock levels. Practise your responses to these scenarios, showcasing your proactive approach and problem-solving skills.
