At a Glance
- Tasks: Create magical moments by demonstrating kitchen appliances and providing world-class customer service.
- Company: Join the iconic Harrods team in a vibrant, luxury retail environment.
- Benefits: Enjoy flexible working, 22 days holiday, birthday off, and up to 33% in-store discount.
- Other info: Embrace a culture of diversity and growth with excellent career development opportunities.
- Why this job: Be an ambassador for Harrods while engaging customers and driving sales in a dynamic setting.
- Qualifications: Customer service experience and a passion for food are essential; food safety certification is a plus.
The predicted salary is between 30000 - 40000 € per year.
We are recruiting a passionate Product Demonstrator to join our exciting Kitchen and Household department on a 12 month Fixed Term Contract. The Product Demonstrator is responsible for creating magical, memorable moments of delight and providing a world class customer service, demonstrating exceptional product & food knowledge and building quality customer relationships to achieve business goals whilst being an ambassador for the Harrods brand.
About the Role
- The Product Demonstrator will demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer requirements.
- This role will understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance.
- Creating an engaging atmosphere in the demonstration kitchen space, drawing customers in with sampling and driving sales.
- The Product Demonstrator will have an out of the box thinking mentality, to surprise and delight customers with exceptional customer service, demonstration, and interpersonal skills.
About You
- With a background in customer service and food demonstrations, ideally within retail and/or hospitality, and have a passion for Homewares and Food.
- Food Safety & Hygiene Level 2 Certification is advantageous, but not essential.
- A genuine interest and passion for food and Harrods.
- Self-motivation to learn and develop your product and industry knowledge.
- A strong ability to work within a team.
- Great organisational skills to always keep the demonstration kitchen active.
- Flexibility to work weekends and across Harrods opening hours.
- Driving sales for the department through positive customer engagement.
- The ability to collaborate with senior stakeholders, food health and safety, buyers, and brands.
About Us
Harrods is one of the worlds leading luxury department stores and we are becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the worlds most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Product Demonstrator - Kitchen Appliances (12 month Fixed Term Contract) in London employer: RHR UK
Harrods is an exceptional employer, offering a vibrant and supportive work culture that encourages personal growth and development. As a Product Demonstrator in our iconic Knightsbridge store, you'll enjoy a range of benefits including flexible working hours, generous discounts, and a commitment to celebrating diversity within our team. Join us to create memorable experiences for our customers while advancing your career in a fast-paced, luxury retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Demonstrator - Kitchen Appliances (12 month Fixed Term Contract) in London
✨Tip Number 1
Get to know the products inside out! Spend some time familiarising yourself with the kitchen appliances and food items you'll be demonstrating. This way, you can engage customers with your knowledge and passion, making their experience memorable.
✨Tip Number 2
Practice your demo skills! Set up a mock demonstration at home or with friends. The more comfortable you are with presenting, the better you'll connect with customers and drive those sales.
✨Tip Number 3
Network like a pro! Connect with other product demonstrators and team members. Sharing tips and experiences can help you learn new techniques and build relationships that could lead to future opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Harrods family and ready to bring your unique flair to our team.
We think you need these skills to ace Product Demonstrator - Kitchen Appliances (12 month Fixed Term Contract) in London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for food and customer service shine through in your application. We want to see that you genuinely care about creating magical moments for customers, so share any relevant experiences that highlight this passion.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Product Demonstrator role. Highlight any previous work in retail or hospitality, especially if it involved food demonstrations or customer engagement, as this will catch our eye.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for Harrods. Be sure to mention how your background and skills can contribute to our mission of providing exceptional customer experiences in the kitchen and household department.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RHR UK
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the kitchen appliances you'll be demonstrating. Research their features, benefits, and any unique selling points. This will not only impress your interviewers but also show your genuine passion for the products.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you engaged with customers, resolved issues, or created memorable moments. This will highlight your ability to connect with customers and drive sales.
✨Demonstrate Your Team Spirit
Since this role involves working closely with a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or supported your colleagues, showcasing your flexibility and teamwork skills.
✨Bring Your Creativity to the Table
Think of innovative ways to engage customers during demonstrations. Prepare to share your ideas on how to create an inviting atmosphere in the demonstration kitchen. This will reflect your out-of-the-box thinking mentality and your commitment to delighting customers.
