At a Glance
- Tasks: Join our café team to serve delicious food and create memorable customer experiences.
- Company: Dynamic café with a focus on great service and teamwork.
- Benefits: Flexible hours, discounts, wellbeing services, and career progression opportunities.
- Other info: Minimum 16 hours guaranteed weekly, with flexible scheduling options.
- Why this job: Be part of a lively environment where your contributions truly matter.
- Qualifications: Passion for hospitality, teamwork, and excellent communication skills.
The predicted salary is between 11 - 16 £ per hour.
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They are the talented people making every day a little better for our customers. As a Team Member in our café, you are part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you will make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you will help keep everything, from kitchen equipment to customer tables tidy and clean.
It is a lively role, full of everyday challenges, but that is just one of the reasons it is so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
You will be responsible for:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café's delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café's menu inside and out and serving food exactly as it is intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
You will need:
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
What’s in it for you:
Alongside a fantastic work life balance, we offer excellent benefits that help make The Café a great place to work. These include but aren’t limited to:
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
- Request flexible working from day one.
- Retirement savings plan.
- Life Assurance.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Holiday starting at 28 days.
Cafe Team Member in Hexham employer: RHR UK
Join our vibrant café team where every day is an opportunity to make a positive impact on our customers' lives. With flexible working hours, a commitment to employee growth, and a supportive work culture, we ensure that our team members thrive both personally and professionally. Enjoy fantastic benefits including a colleague discount, access to wellbeing services, and a generous holiday allowance, all while being part of a lively and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Team Member in Hexham
✨Tip Number 1
Get to know the café vibe! Before your interview, pop in for a coffee and observe how the team interacts with customers. This will help you understand their service style and give you some great talking points during your chat.
✨Tip Number 2
Show off your personality! When you apply, let your enthusiasm for customer service shine through. Share a fun story about a time you made someone's day better – it’ll make you memorable!
✨Tip Number 3
Be ready to demonstrate your skills! During the interview, they might ask you to show how you’d handle a busy shift or resolve a customer complaint. Think on your feet and be prepared to showcase your multitasking abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your excitement about the role. It shows you’re keen and helps keep you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Cafe Team Member in Hexham
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for customer service shine through! We want to see how dedicated you are to making every customer's day a little better. Share any experiences you've had in hospitality or similar roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling on. Remember, we’re looking for team players who can communicate effectively!
Tailor Your Application:Make sure to customise your application to fit the role of Café Team Member. Mention specific responsibilities from the job description that excite you and how you can contribute to our café's success. We love seeing applicants who do their homework!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you’re keen to join our team right from the start!
How to prepare for a job interview at RHR UK
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows your enthusiasm and helps you answer questions about food preparation and service confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved complaints or made a customer's day better. This will highlight your commitment to hospitality.
✨Demonstrate Team Spirit
Be ready to discuss your experience working in a team. Share stories that showcase your ability to collaborate and communicate effectively, especially in a fast-paced environment like a café.
✨Ask About Flexibility
Since the role offers flexible working hours, don’t hesitate to ask about scheduling options during your interview. This shows you're proactive and interested in finding a good fit for both you and the café.
