At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and drive sales.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy flexible working, competitive holiday, discounts, and wellbeing support.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Availability Window:
- Mon: 08:00 - 21:00
- Wed: 08:00 - 21:00
- Thu: 09:00 - 22:00
- Fri: 08:00 - 21:00
- Sat: 08:00 - 19:00
Contract: Permanent
Shift Pattern: Varies from day to day but are planned in advance.
You will be responsible for:
- Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
- Leading your team in the driving of trade activity, and using your expertise and knowledge to grow sales and maximise profit.
- Building your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
You will need:
- You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with your team to deliver results.
- You are natural and welcoming with customers, putting them at the heart of whatever you do. You take the time to listen and understand others, building strong relationships with your colleagues and customers.
- You use your energy and resilience to keep momentum going when working in challenging environments. You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
- You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you.
- You are aware of what our competitors are doing and you are always looking for ways to build and deliver new initiatives to help improve our store for customers.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2, a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Team Manager - Haverfordwest Extra employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Haverfordwest Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've successfully led a team or resolved conflicts. This is key for a Team Manager role, and it’ll make you stand out.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if Tesco is the right fit for you too.
We think you need these skills to ace Team Manager - Haverfordwest Extra
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with what we’re looking for in a Team Manager!
Showcase Your Leadership Skills: As a Team Manager, leadership is key! Use your application to demonstrate how you've successfully led teams in the past and how you can inspire others at Tesco.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to explore more about what we offer at Tesco.
How to prepare for a job interview at RHR UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Manager at Tesco. Familiarise yourself with their core values and how they relate to customer service and team leadership. This will help you demonstrate your alignment with their vision during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you coached others, resolved conflicts, and drove results. This will show that you have the energy and resilience needed for the role.
✨Engage with Customer-Centric Examples
Since the role is all about putting customers first, think of specific instances where you went above and beyond for customers. Share stories that illustrate your ability to build strong relationships and create a welcoming environment, as this aligns perfectly with Tesco's values.
✨Be Ready to Discuss Competitors
Research Tesco's competitors and be prepared to discuss what you know about them. Think about how you can contribute to improving Tesco's offerings based on this knowledge. This shows that you're proactive and always looking for ways to enhance the customer experience.