Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet customers, provide exceptional service, and help achieve sales targets.
- Company: Join Swatch, a revolutionary brand in the watch industry.
- Benefits: Flexible hours, dynamic work environment, and opportunities for growth.
- Other info: Exciting training opportunities and a chance to learn about innovative products.
- Why this job: Be part of a global brand and make every customer experience memorable.
- Qualifications: Positive attitude, strong communication skills, and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
The story of Swatch is the story of a revolution. In the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world's largest watchmaking group for one of the world's most popular brands.
Job description
- Sales
- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other products.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time, whether by email, over the phone, or in person in the Store.
- Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- Maintain correct processing of all deliveries.
- Cash Handling/Payment Transactions
- All transactions to be handled in a responsible and secure way.
- Till functions, cashing up, payments and general duties.
- Dealing with, and handling of, cash, credit cards and international currency.
- Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Back of house and shop floor are both just as important.
- Health and Safety aware.
- Good Visual Merchandising standards.
- Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
- Be familiar with international customers' customs and culture.
- Product Knowledge
- Attend regular training days.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
- Other
- To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
Profile
- Essential
- Positive and outgoing with the ability to naturally converse with customers.
- Passionate about providing exceptional customer service, committed to understanding a customer's needs/expectations with a strong desire to exceed them.
- Adaptable with the ability to build strong working relationships within small teams.
- Excited to learn about Swatch products and gain a technical understanding of our ranges.
- Preferred
- Have experience within retail and/or fashion accessories.
- Be accommodating to shifts, longer trading hours and staying late for events etc.
- Have experience dealing with international customers.
- Ability to communicate in multiple languages.
- Commercial focus with a desire to exceed KPIs.
Part Time Retail Sales Advisor - 20 Hours in Glasgow employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Retail Sales Advisor - 20 Hours in Glasgow
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Swatch's history, product range, and unique selling points. This way, when you chat with customers, you can share your passion and knowledge, making their experience memorable.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with greeting customers and handling queries. The more you practice, the more natural it will feel when you're on the shop floor.
✨Tip Number 3
Be proactive in learning! Attend any training sessions offered and take the initiative to ask questions. Showing that you're eager to learn about the products will impress both your colleagues and customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Swatch team and ready to contribute to our exciting retail environment.
We think you need these skills to ace Part Time Retail Sales Advisor - 20 Hours in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and your excitement about Swatch. A bit of enthusiasm can go a long way!
Know Your Stuff: Make sure you do your homework on Swatch and its products. Mentioning specific watches or collections in your application shows us that you're genuinely interested and ready to engage with our customers. It’s all about that product knowledge!
Tailor Your Application: Don’t just send a generic application. Tailor it to the role of Retail Sales Advisor by highlighting your relevant experience and skills. Show us how your past roles have prepared you to deliver exceptional customer service and meet sales targets.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at RHR UK
✨Know Your Swatch
Before the interview, make sure you’re familiar with Swatch's product range and history. Understand what makes their watches unique and be ready to discuss your favourite models. This shows your passion for the brand and helps you connect with the interviewer.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs. This will demonstrate your commitment to delivering a memorable experience, which is crucial for this role.
✨Show Your Team Spirit
Swatch values teamwork, so be ready to talk about your experiences working in small teams. Highlight how you’ve built strong relationships with colleagues and contributed to a positive work environment. This will show that you can adapt and thrive in their retail setting.
✨Be Ready for Scenarios
Expect situational questions during the interview. Practice responding to scenarios related to sales, customer interactions, and handling cash transactions. This will help you demonstrate your problem-solving skills and ability to handle real-life situations in the store.