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- Tasks: Serve customers with passion, assist in store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a diverse and inclusive workplace committed to serving communities.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Opportunities for career progression and a supportive work environment.
The predicted salary is between 12 - 14 £ per hour.
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2, a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Folkestone Superstore employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Folkestone Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Be yourself! Tesco values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for customer service and how you can contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Colleague - Folkestone Superstore
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and creating a great shopping experience.
Be Yourself: Don’t be afraid to show your personality in your application. At Tesco, we value diversity and want to know what makes you unique. Share your experiences and how they relate to the role!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We’re looking for team players who can build rapport with customers and colleagues alike.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s straightforward and ensures your application goes straight to us, so we can get to know you better!
How to prepare for a job interview at RHR UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague entails. Familiarise yourself with the responsibilities mentioned in the job description, like serving customers with passion and being knowledgeable about products. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Since customers are at the heart of everything Tesco does, be prepared to share examples of how you've delivered great service in the past. Think of specific situations where you built rapport with customers or made decisions that enhanced their shopping experience. This will show that you align with Tesco's values.
✨Be Ready for Teamwork Questions
Tesco values teamwork, so expect questions about how you work with others. Prepare examples of how you've collaborated with colleagues in previous roles, celebrated successes, or contributed to a positive team spirit. Highlighting your ability to communicate openly will resonate well with the interviewers.
✨Embrace Flexibility and Availability
Since Tesco offers flexible working hours, be honest about your availability and willingness to adapt. If your schedule closely matches their needs, mention it! This shows you're keen to fit into their team and contribute effectively, which is something they appreciate.
