At a Glance
- Tasks: Serve customers with passion, support store operations, and participate in community events.
- Company: Join Tesco, a diverse and inclusive workplace committed to serving communities.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Other info: Opportunities for career progression and a supportive work environment.
- Why this job: Gain valuable experience, meet great people, and be part of a dynamic team.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 25896 - 25896 € per year.
Availability Window:
- Sun: 18:00 - 24:00
- Mon: 15:00 - 24:00
- Tue: 18:00 - 24:00
- Wed: 18:00 - 24:00
- Thu: 18:00 - 24:00
- Fri: 18:00 - 24:00
- Sat: 18:00 - 24:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What's in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2, a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Falkirk Vf Northern employer: RHR UK
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and personal growth. Our Falkirk location provides flexible working hours, competitive pay starting at £12.45 per hour, and a range of benefits including generous holiday entitlement, wellbeing services, and opportunities for career progression. Join us to be part of a dynamic team dedicated to serving our customers and communities while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Falkirk Vf Northern
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers, think of examples from your past experiences where you went above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Be flexible with your availability! Tesco loves to support colleagues who can adapt their schedules. If you can work a bit outside the advertised hours, mention it! It shows you're keen and ready to jump in wherever needed.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Tesco Colleague - Falkirk Vf Northern
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule matches our needs, it’ll make things easier for both of us!
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in delivering great service. Whether it's a past job or a volunteer role, let us know how you’ve made customers feel valued.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Show us who you are and how you align with our values – it’s all about making everyone feel welcome.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get the ball rolling on your journey with Tesco!
How to prepare for a job interview at RHR UK
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your times are close but not exact, don’t hesitate to mention it. This shows that you’re willing to work with them and adapt.
✨Show Your Passion for Service
During the interview, express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond for customers in the past. This aligns perfectly with Tesco's commitment to serving customers with pride.
✨Be a Team Player
Highlight your ability to work well within a team. Discuss experiences where you’ve collaborated with others to achieve a common goal. Tesco is all about creating a team spirit, so showing that you can contribute positively to a team will impress them.
✨Understand Tesco’s Values
Familiarise yourself with Tesco’s core values and mission. Be prepared to discuss how you can embody these values in your role. This demonstrates that you’re not just looking for any job, but that you genuinely want to be part of their inclusive culture.
