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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Global luxury retailer known for its people-first culture and industry reputation.
- Benefits: Competitive salary, performance bonuses, and a great work/life balance.
- Why this job: Join a fun, unique culture and develop your leadership skills in luxury retail.
- Qualifications: Retail experience with a focus on customer service and team development.
- Other info: Enjoy only two full weekends of work each month for better balance.
The predicted salary is between 36000 - 60000 £ per year.
A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.
Responsibilities
- The role of a deputy manager will see you managing a large team to drive sales through delivering the highest standards of service.
- This business strives to deliver an elevated level of service that you won't find on the high street.
- Alongside driving service, you'll be responsible for the commercial performance of a luxury product category.
- You will also assume responsibility for the training, performance, and development of your team.
- This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.
Qualifications
- The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible.
- You’ll be an experienced leader who has a passion for team development.
- This retailer places a huge emphasis on its people and are true to its company values.
- The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has.
- The average length of service in the management team is one of the highest in the retail industry.
Remuneration & Benefits
- In return they are looking to pay a salary of up to £33, with a performance related annual bonus of up to £5, per year.
- In this role you will only work two full weekends per month.
- You will also only work seven days in every fortnight meaning you have a much better work/life balance.
Deputy Manager in Essex employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and team development shine through. Be yourself and let them see why you’d be a great fit for their unique culture.
✨Tip Number 3
Prepare for situational questions! Think about how you’ve handled challenges in previous roles, especially around team management and driving sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Deputy Manager in Essex
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your enthusiasm for team development shine through. We want to see how you’ve motivated and trained your teams in the past, so share some examples that highlight your people management skills.
Highlight Customer Service Experience: Since this role is all about delivering top-notch customer service, make sure to emphasise any relevant experience you have. We love candidates who can demonstrate their commitment to providing an elevated service experience, so don’t hold back!
Be Authentic and Personable: We’re looking for someone who fits into our fun and unique culture, so let your personality come through in your application. Use a friendly tone and be yourself – we appreciate authenticity and want to get to know the real you!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at RHR UK
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, products, and what sets them apart in the luxury retail market. This will not only impress your interviewers but also help you align your answers with their core principles.
✨Showcase Your Leadership Skills
As a deputy manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, driven sales, or improved customer service. Be ready to discuss how you can apply these skills in their flagship store.
✨Emphasise Customer Service Excellence
This retailer prides itself on delivering exceptional customer service. Be prepared to discuss your approach to customer service and how you would ensure that your team maintains high standards. Share specific instances where you went above and beyond for customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company culture. Inquire about their training programmes, team dynamics, or how they measure success in the deputy manager position. This shows you're genuinely interested in being part of their team.
