Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team in delivering exceptional customer service in menswear fashion.
- Company: Join the iconic Harrods, a leader in luxury retail.
- Benefits: Flexible hours, career growth opportunities, and a vibrant work environment.
- Why this job: Be the face of luxury menswear and create unforgettable shopping experiences.
- Qualifications: Retail experience in premium fashion and excellent communication skills.
- Other info: Embrace a diverse culture where your uniqueness is celebrated.
The predicted salary is between 28800 - 43200 £ per year.
Our Menswear division is now looking for dedicated and service-driven Supervisor to join our team across key fashion areas including Mens Outdoor, Sport & Swim, Essentials, Contemporary Designer and International Designer. If you take pride in your personal presentation, thrive in a fast-paced retail environment, and understand what luxury service truly means, this could be your perfect next step. This is a full time role, working 5 of 7 days, requiring full flexibility including evenings and weekends.
About the Role
As a Supervisor in Menswear, you will be the face of Harrods on the shop floor delivering outstanding service and an unforgettable experience for every customer. Youll be part of a team that represents some of the most respected and innovative menswear brands in the world, and it will be your responsibility to bring those collections to life with passion, product expertise, and attentiveness. Youll be expected to arrive on time, take pride in your appearance, and uphold the highest standards of personal conduct and customer care. From the moment the doors open, youll be ready to support the business, delight customers, and contribute to a high-performing team culture.
Key responsibilities include:
- Delivering a warm, knowledgeable and bespoke customer experience in every interaction
- Learning and demonstrating deep product knowledge across any of the five menswear areas, adapting your approach to suit the customer profile and brand identity
- Following Harrods Art of Selling methodology to maximise conversion and build long-lasting customer relationships
- Ensuring your department is always replenished, clean, well-merchandised and in line with Harrods visual standards
- Operating tills, handling transactions, refunds, and customer queries with professionalism and care
- Acting as a brand ambassador for Harrods at all times on the shop floor, behind the scenes and in how you carry yourself
- Responding positively to feedback, staying up to date with trends and new product launches, and using insights to improve your own performance
- Showing flexibility with shift patterns, including evening and weekend work as required
About You
Youll be passionate about menswear and excited to work across a range of high-profile brands. Youll understand that punctuality, attention to detail, and attitude are key to success in this role, and youll bring a strong sense of personal accountability and pride in your work.
You will:
- Have previous retail experience, ideally in a premium or luxury fashion environment
- Demonstrate excellent communication skills and a natural ability to engage with a diverse customer base
- Be confident, calm and composed under pressure, with a can-do, solution-focused mindset
- Show excellent personal presentation, reliability, and punctuality every single shift
- Be a team player who contributes positively to the wider teams goals and atmosphere
- Be flexible with working hours and open to learning and adapting in a fast-paced store environment
- Support and guide junior team members on the shop floor, helping to maintain standards and resolve issues when required
About Us
Harrods is one of the worlds leading luxury department stores and were becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the worlds most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and well do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
Menswear - Supervisor in City of Westminster employer: RHR UK
Contact Detail:
RHR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Menswear - Supervisor in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Harrods' menswear collections and understand what makes them unique. This will not only impress your interviewers but also help you connect with customers on the shop floor.
✨Tip Number 2
Practice your customer service skills! Role-play different scenarios with friends or family to get comfortable with handling various customer interactions. Remember, it's all about delivering that warm and bespoke experience that Harrods is known for.
✨Tip Number 3
Show off your personal style! As a Supervisor in Menswear, your appearance matters. Dress to impress and let your fashion sense shine through during the interview. It’s a great way to demonstrate your passion for menswear and luxury service.
✨Tip Number 4
Be flexible and ready to adapt! Highlight your willingness to work evenings and weekends, as this role requires it. Show that you’re a team player who can handle the fast-paced environment of retail while maintaining high standards.
We think you need these skills to ace Menswear - Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Passion for Menswear: When writing your application, let your love for menswear shine through! Share any relevant experiences or knowledge about the brands we represent, and how you can bring that passion to our team.
Highlight Your Customer Service Skills: We’re all about delivering outstanding service, so make sure to showcase your previous retail experience. Talk about how you've gone above and beyond for customers in the past, and how you plan to do the same at Harrods.
Be Professional and Personable: Your application should reflect the high standards we uphold at Harrods. Keep it professional but don’t be afraid to let your personality come through. We want to see the real you!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see what you bring to the table!
How to prepare for a job interview at RHR UK
✨Know Your Menswear
Dive deep into the menswear categories mentioned in the job description. Familiarise yourself with key brands, current trends, and product knowledge. This will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, especially in a retail environment. This aligns perfectly with the luxury service ethos they’re looking for.
✨Dress to Impress
Since personal presentation is crucial for this role, make sure you dress smartly for the interview. Choose an outfit that reflects the luxury brand image of Harrods while ensuring you feel comfortable and confident.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle various situations on the shop floor. Prepare for scenarios related to customer complaints, team dynamics, or busy periods. Practising your responses will help you stay calm and composed during the interview.
