Cafe Team Leader in Cambridge

We are looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you will help keep everyday operations running smoothly. You will get to flex and build on your skills and experience with a wide range of responsibilities, including:

• Supporting the Manager to meet business and financial goals.
• Coaching, developing, and training team members.
• Leading by example with impeccable customer service.
• Maintaining operational and safety standards.
• Ensuring all food safety and hygiene regulations are met and followed.
• Opening and closing the café and overseeing full operations in the Manager's absence.
• Recognising and celebrating team members for providing excellent service.
• Learning our menu inside out and helping our team to do the same.
• Boosting sales by ensuring everyone is in the right place at the right time.
• Delivering Health & Safety and Food Safety training for team members.
• Seeking ways to constantly improve our service for customers.
• Promoting an inclusive environment where colleagues feel respected, valued, and safe.

You will need:

• A background in hospitality, with Team/Shift Leader experience.
• A passion for providing excellent customer service.
• Health & Safety and Food Safety knowledge.
• Effective communication skills.
• The ability to multitask and adapt to changing priorities.
• Confidence using your initiative to improve ways of working.

What's in it for you:

• Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home.
• Uniform provided and policies to support you for all of life's moments, big and small.
• Holiday starting at 28 days (Including Bank Holidays).
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. Everyone is welcome at Tesco.