At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and drive sales.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy 20 days holiday, flexible working, discounts, and wellbeing support.
- Other info: Be part of an inclusive culture that values diversity and offers career growth.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Availability Window:
- Mon: 09:00 - 18:00
- Wed: 07:00 - 16:00
- Thu: 08:00 - 17:00
- Fri: 09:00 - 18:00
- Sat: 10:00 - 19:00
Contract: Permanent
Shift Pattern: Varies from day to day but are planned in advance.
You will be responsible for:
- Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
- Leading your team in the driving of trade activity, and using your expertise and knowledge to grow sales and maximise profit.
- Leading and building your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensuring the safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
You will need:
- To be a great communicator who shares knowledge, experience and best practices, understanding the importance of what you do and working collaboratively with your team to deliver results.
- To be natural and welcoming with customers, putting them at the heart of whatever you do. You take the time to listen and understand others, building strong relationships with your colleagues and customers.
- To use your energy and resilience to keep momentum going when working in challenging environments. You own the decision-making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
- To have the energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, inspiring confidence in those around you.
- To be aware of what our competitors are doing and always looking for ways to build and deliver new initiatives to help improve our store for customers.
What's in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
Team Manager - Keynsham Superstore in Bristol employer: RHR UK
At Tesco, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. As a Team Manager at our Keynsham Superstore, you'll benefit from comprehensive training and development opportunities, competitive pay, and a range of perks including generous holiday allowances and employee discounts. Join us in our mission to serve our customers and communities better every day, while enjoying a supportive environment that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Keynsham Superstore in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Team Manager, you'll need to be a great communicator. Try role-playing common interview questions with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, as this is key for the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your enthusiasm for the role and helps you determine if Tesco is the right fit for you.
We think you need these skills to ace Team Manager - Keynsham Superstore in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Team Manager. We want to see how you can bring your unique flair to our superstore!
Showcase Your Leadership Skills:As a Team Manager, you'll be leading a team, so don’t forget to share examples of your leadership experience. We love hearing about how you've motivated others and driven results in previous roles.
Be Authentic:We value genuine communication, so let your personality shine through in your application. Share your passion for customer service and how you build relationships with both colleagues and customers.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with Tesco!
How to prepare for a job interview at RHR UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Manager at Tesco. Familiarise yourself with their core values and how they relate to customer service and team leadership. This will help you demonstrate your alignment with their vision during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your coaching abilities and how you've developed others' skills. This is crucial as the role involves recruiting and training the best people for the team.
✨Demonstrate Customer-Centric Thinking
Since the role puts customers at the heart of everything, be ready to discuss how you've previously prioritised customer needs. Share specific instances where your actions led to improved customer satisfaction or loyalty, showing that you understand the importance of building strong relationships.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and decision-making abilities in challenging situations. Think of scenarios where you've had to act quickly and effectively, especially in a retail environment. This will show your resilience and energy, which are key traits for this position.
