At a Glance
- Tasks: Lead income collection services and support tenants to prevent arrears and homelessness.
- Company: Join a forward-thinking organisation committed to inclusivity and community support.
- Benefits: Competitive salary, flexible working, and a chance to make a real difference.
- Why this job: Be a key player in enhancing lives and ensuring housing stability for all.
- Qualifications: Experience in a similar role with strong communication and decision-making skills.
- Other info: Opportunity to work in a dynamic environment with a focus on personal growth.
The predicted salary is between 31000 - 62000 £ per year.
Location: Teddington with flexibility
Salary: £51,682 per annum
MATERNITY COVER 12 MONTHS FIXED TERM CONTRACT
Who we’re looking for:
As part of our financial services team, you’ll lead and manage income collection services, ensuring rental income is maximised and protected while supporting tenants through effective arrears prevention, early intervention, and partnership working. The role plays a key part in reducing arrears, preventing homelessness, and delivering a high-quality, customer-focused service in line with regulatory and legislative requirements. You’ll make sure the team are equipped to identify and resolve arrears cases quickly and support customers to sustain their tenancies.
With the ability to make sound decisions and act quickly when things aren’t right, you’ll have experience of working in a similar role and be able to hit the ground running. Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation and represent RHP at court hearings. You’ll be confident using digital systems and dealing with data so you can take a leading role in driving business performance and making service improvements.
We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
If this sounds like you, click apply now.
Rents Manager - Teddington in West End of London employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rents Manager - Teddington in West End of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. The more people you know, the better your chances of landing that Rents Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their approach to income collection and tenant support. This will help you show how you can make it happen and care for their customers.
✨Tip Number 3
Practice your communication skills! Since you'll need to build relationships and represent the organisation at court hearings, being articulate and confident is key. Role-play with a friend or record yourself to improve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Rents Manager - Teddington in West End of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in income collection and arrears prevention. We want to see how your skills align with our mission to support tenants and maximise rental income.
Showcase Your Communication Skills: Since excellent communication is key for this role, don’t forget to include examples of how you've built relationships and resolved issues in the past. We love seeing how you connect with others!
Highlight Your Digital Savvy: We’re looking for someone confident with digital systems, so mention any relevant software or data management tools you’ve used. Show us how you can drive performance and improve services through tech!
Embrace Our Values: Familiarise yourself with our KOSMIHC values and reflect them in your application. We want to know how you embody these principles and how they guide your work in financial services.
How to prepare for a job interview at RHP
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Rents Manager. Brush up on income collection services, arrears prevention strategies, and the regulatory framework. Being able to discuss these topics confidently will show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've built collaborative relationships in previous roles. Think about times when you’ve effectively communicated with tenants or represented your organisation in challenging situations. This will demonstrate your ability to connect with people and handle sensitive issues.
✨Embrace Digital Systems
Be ready to discuss your experience with digital systems and data management. Highlight any specific tools or software you’ve used in the past that relate to income collection or arrears management. Showing your tech-savviness can set you apart from other candidates.
✨Align with KOSMIHC Values
Reflect on how your personal values align with the company’s KOSMIHC values: Know our stuff, Make it happen, Care. Prepare to share examples that illustrate how you embody these values in your work, as this will resonate well with the interviewers.