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- Tasks: Lead income collection services and support tenants to prevent arrears and homelessness.
- Company: Join a forward-thinking organisation committed to inclusivity and community support.
- Benefits: Competitive salary, flexible working, and a chance to make a real difference.
- Why this job: Be a key player in enhancing lives and ensuring housing stability for tenants.
- Qualifications: Experience in a similar role with strong communication and decision-making skills.
- Other info: Opportunity to work in a dynamic environment with a focus on personal growth.
The predicted salary is between 51682 - 51682 £ per year.
Location: Teddington with flexibility
Salary: £51,682 per annum
MATERNITY COVER 12 MONTHS FIXED TERM CONTRACT
As part of our financial services team, you’ll lead and manage income collection services, ensuring rental income is maximised and protected while supporting tenants through effective arrears prevention, early intervention, and partnership working. The role plays a key part in reducing arrears, preventing homelessness, and delivering a high-quality, customer-focused service in line with regulatory and legislative requirements. You’ll make sure the team are equipped to identify and resolve arrears cases quickly and support customers to sustain their tenancies.
With the ability to make sound decisions and act quickly when things aren’t right, you’ll have experience of working in a similar role and be able to hit the ground running. Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation and represent RHP at court hearings. You’ll be confident using digital systems and dealing with data so you can take a leading role in driving business performance and making service improvements.
We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
If this sounds like you, click apply now.
Rents Manager - Teddington employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rents Manager - Teddington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to income collection and arrears prevention. Role-play with a friend or use online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your digital skills! Be ready to discuss how you've used technology to improve processes or drive performance in previous roles. This will demonstrate your ability to adapt and lead in a data-driven environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and connecting with our KOSMIHC values.
We think you need these skills to ace Rents Manager - Teddington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in income collection and arrears prevention. We want to see how your skills align with our KOSMIHC values, so don’t hold back!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you've built relationships in previous roles. Share specific examples where you’ve effectively communicated with tenants or stakeholders.
Highlight Your Decision-Making Abilities: We’re looking for someone who can make sound decisions quickly. In your application, include instances where you’ve had to act fast to resolve issues or improve processes. This will show us you can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values.
How to prepare for a job interview at RHP
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Rents Manager. Brush up on income collection services, arrears prevention strategies, and the relevant regulatory requirements. This will help you demonstrate your expertise and show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've built collaborative relationships in previous roles. Think about times when you’ve effectively communicated with tenants or represented your organisation in challenging situations, like court hearings. This will highlight your ability to connect with people and manage sensitive issues.
✨Embrace Digital Systems
Be ready to discuss your experience with digital systems and data management. Consider how you’ve used technology to drive performance improvements in past roles. This will show that you’re not just comfortable with tech, but also proactive in using it to enhance service delivery.
✨Align with KOSMIHC Values
Reflect on how your personal values align with the company’s KOSMIHC values: Know our stuff, Make it happen, Care. Prepare to share specific examples that illustrate how you embody these values in your work. This will demonstrate that you’re not just a fit for the role, but also for the company culture.
