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- Tasks: Lead income collection services and support tenants to prevent arrears and homelessness.
- Company: Join a forward-thinking financial services team in Teddington.
- Benefits: Competitive salary, flexible working, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in a similar role with strong communication and decision-making skills.
- Other info: Inclusive workplace that values diversity and personal growth.
The predicted salary is between 31000 - 52000 £ per year.
Location: Teddington with flexibility
Salary: £51,682 per annum
MATERNITY COVER 12 MONTHS FIXED TERM CONTRACT
As part of our financial services team, you will lead and manage income collection services, ensuring rental income is maximised and protected while supporting tenants through effective arrears prevention, early intervention, and partnership working. The role plays a key part in reducing arrears, preventing homelessness, and delivering a high-quality, customer-focused service in line with regulatory and legislative requirements.
You will make sure the team are equipped to identify and resolve arrears cases quickly and support customers to sustain their tenancies. With the ability to make sound decisions and act quickly when things aren’t right, you will have experience of working in a similar role and be able to hit the ground running. Excellent communication skills are essential as you will need to build collaborative relationships inside and outside of the organisation and represent RHP at court hearings.
You will be confident using digital systems and dealing with data so you can take a leading role in driving business performance and making service improvements.
We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
If this sounds like you, click apply now.
Rents Manager in Teddington employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rents Manager in Teddington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can demonstrate how your experience aligns with their mission, especially around customer service and arrears prevention.
✨Tip Number 3
Practice your communication skills! Since you'll need to build relationships and represent the organisation, being clear and confident in your conversations is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and connecting with our KOSMIHC values.
We think you need these skills to ace Rents Manager in Teddington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Rents Manager role. Highlight your previous experience in income collection and arrears prevention, as well as any relevant achievements that showcase your ability to make sound decisions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your values align with our KOSMIHC principles. Don’t forget to mention your excellent communication skills and experience in building collaborative relationships.
Showcase Your Digital Skills: Since the role involves using digital systems and data management, be sure to mention any relevant software or tools you’re familiar with. This will show us that you’re ready to hit the ground running and can drive business performance effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at RHP
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Rents Manager. Brush up on income collection services, arrears prevention strategies, and relevant legislation. Being able to discuss these topics confidently will show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've built collaborative relationships in previous roles. Think about times when you’ve effectively communicated with tenants or represented your organisation in challenging situations. This will demonstrate your ability to connect with people and handle sensitive issues.
✨Be Data Savvy
Since the role involves using digital systems and dealing with data, be ready to discuss your experience with these tools. Bring examples of how you've used data to drive performance improvements or resolve arrears cases quickly. This will highlight your analytical skills and tech-savviness.
✨Embrace Inclusivity
Reflect on how you can contribute to an inclusive workplace. Be prepared to share your thoughts on diversity and how you’ve supported different perspectives in your previous roles. This aligns with the company’s values and shows that you care about creating a welcoming environment.
