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- Tasks: Lead income collection services and support tenants to prevent arrears and homelessness.
- Company: Join a forward-thinking organisation committed to inclusivity and community support.
- Benefits: Competitive salary, flexible working, and a chance to make a real difference.
- Why this job: Be a key player in enhancing lives and ensuring housing stability for tenants.
- Qualifications: Experience in a similar role with strong communication and decision-making skills.
- Other info: Opportunity to work in a dynamic environment with a focus on personal growth.
The predicted salary is between 31000 - 62000 £ per year.
Location: Teddington with flexibility
Salary: £51,682 per annum
MATERNITY COVER 12 MONTHS FIXED TERM CONTRACT
Who we’re looking for:
As part of our financial services team, you’ll lead and manage income collection services, ensuring rental income is maximised and protected while supporting tenants through effective arrears prevention, early intervention, and partnership working. The role plays a key part in reducing arrears, preventing homelessness, and delivering a high-quality, customer-focused service in line with regulatory and legislative requirements. You’ll make sure the team are equipped to identify and resolve arrears cases quickly and support customers to sustain their tenancies.
With the ability to make sound decisions and act quickly when things aren’t right, you’ll have experience of working in a similar role and be able to hit the ground running. Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation and represent RHP at court hearings. You’ll be confident using digital systems and dealing with data so you can take a leading role in driving business performance and making service improvements.
We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click apply now.
Rents Manager - Teddington in Surrey employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rents Manager - Teddington in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. The more people you know, the better your chances of landing that Rents Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions related to income collection and arrears prevention. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your digital skills! Be ready to discuss how you've used technology to improve processes in previous roles. This will demonstrate your ability to drive business performance, which is key for the Rents Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and connecting with our KOSMIHC values.
We think you need these skills to ace Rents Manager - Teddington in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in income collection and arrears prevention. We want to see how your skills align with our mission to maximise rental income and support tenants effectively.
Showcase Your Communication Skills: Since excellent communication is key for this role, don’t shy away from sharing examples of how you've built relationships or resolved conflicts in previous positions. We love seeing how you connect with others!
Highlight Your Digital Savvy: We’re looking for someone confident with digital systems and data management. Be sure to mention any relevant software or tools you’ve used that can help drive business performance and service improvements.
Embrace Our Values: Familiarise yourself with our KOSMIHC values and reflect them in your application. Show us how you 'know your stuff', 'make it happen', and 'care' about the work you do and the people you serve.
How to prepare for a job interview at RHP
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Rents Manager. Brush up on income collection services, arrears prevention strategies, and the regulatory framework. Being able to discuss these topics confidently will show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've built collaborative relationships in previous roles. Think about times when you’ve effectively communicated with tenants or represented your organisation in challenging situations. This will demonstrate your ability to connect with people, which is crucial for this role.
✨Be Data Savvy
Since the role involves using digital systems and dealing with data, be ready to discuss your experience with these tools. Bring examples of how you’ve used data to drive performance improvements or resolve issues in the past. This will highlight your capability to make informed decisions quickly.
✨Embrace Inclusivity
Reflect on how you can contribute to an inclusive workplace. Be prepared to share your thoughts on diversity and how you’ve supported different perspectives in your previous roles. This aligns with the company’s values and shows that you care about creating a positive environment.
