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- Tasks: Support retirement scheme customers with welfare calls, emergency callouts, and property management.
- Company: Join a dedicated team focused on providing safe living environments for older people.
- Benefits: Enjoy a competitive salary, supportive team culture, and the chance to make a real difference.
- Why this job: Be part of a caring community that values your passion for helping others and offers growth opportunities.
- Qualifications: Experience working with older people and a full driving licence are essential.
- Other info: Enhanced DBS check required; apply by 30 July for in-person interviews on 6 August.
The predicted salary is between 20305 - 47457 £ per year.
Scheme Manager
Location: TeddingtonSalary: £33,881 per annum
Who we’re looking for
As part of our Retirement Housing team, you’ll use your passion and experience to support our retirement scheme customers to live in a safe environment, where help is always on hand.
A typical day for you would include making welfare calls, dealing with emergency callouts, reporting repairs, managing empty properties and interviewing new applicants. You’ll manage rent accounts, complete customer risk assessments – including referrals to appropriate agencies – respond to safeguarding concerns and make sure communal areas are safe and clear from hazards.
You’ll have experience of working with older people in a team that delivers super service and have a knowledge of Richmond borough. As you will be covering multiple sites, you’ll need to hold a full driving licence.
As you’ll be working in our retirement housing schemes, we will need to carry out an Enhanced DBS check for the successful candidate.
When we\’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
You can find a full description of our values here
Feel a connection? If this sounds like you, click on Apply Now!
Closing date for applications is 30 July
***INTERVIEWS WILL BE HELD IN PERSON ON WEDNESDAY, 6 AUGUST***
Scheme Manager - Teddington employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager - Teddington
✨Tip Number 1
Familiarise yourself with the Richmond borough and its retirement services. Understanding the local community and available resources will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Prepare to discuss your experience working with older people. Think of specific examples where you've provided support or resolved issues, as this will showcase your ability to connect with the residents.
✨Tip Number 3
Highlight your problem-solving skills, especially in emergency situations. Be ready to share instances where you've successfully managed crises or made quick decisions to ensure safety.
✨Tip Number 4
Emphasise your alignment with our KOSMIHC values. Prepare to explain how you embody these values in your work, as cultural fit is crucial for us at StudySmarter.
We think you need these skills to ace Scheme Manager - Teddington
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Scheme Manager position. Highlight your relevant experience in supporting older people and managing properties.
Tailor Your CV: Customise your CV to reflect your experience with older adults, property management, and any relevant qualifications. Emphasise your skills that align with the KOSMIHC values mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with retirement scheme customers. Include specific examples of how you've made a positive impact in previous roles and how you embody the values of the organisation.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at RHP
✨Show Your Passion for Supporting Older People
Make sure to express your genuine passion for working with older people during the interview. Share specific examples from your past experiences that highlight your commitment to providing excellent service and support in a retirement housing setting.
✨Familiarise Yourself with Richmond Borough
Since knowledge of the Richmond borough is essential for this role, do some research beforehand. Understand the local services available for older adults and any community resources that could be beneficial for your future customers.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you would handle various scenarios, such as emergency callouts or safeguarding concerns. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to think on your feet.
✨Connect with KOSMIHC Values
Familiarise yourself with the KOSMIHC values: Knowledge, Ownership, Service, Motivation, Integrity, Honesty, and Care. Think of examples from your previous roles that demonstrate how you embody these values, as they are crucial to the organisation's culture.
