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- Tasks: Guide customers through benefits applications and enhance their financial wellbeing.
- Company: Dynamic organisation focused on financial inclusion and customer support.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in financial services and strong leadership skills.
- Other info: Join us for a rewarding 10-month contract with impactful work.
The predicted salary is between 37194 - 37194 £ per year.
Location: Teddington with flexibility
Salary: £37,194 per annum
Who we’re looking for:
10 MONTHS FIXED TERM CONTRACT
As part of our Financial Services team, you’ll help customers navigate the application process for claiming benefits and support your team to deliver a seamless customer experience. This includes providing guidance that enables customers to maximise their income, manage rent payments and sustain their tenancies. You’ll support customer facing teams by providing information and training on financial inclusion products and legislative changes. You’ll manage the Universal Credit Landlord Portal by reporting changes in customers housing costs.
By working closely with stakeholders such as Citizens Advice, Local Authorities, Department for Work and Pensions, support agencies and other social housing providers you’ll take the lead on financial inclusion campaigns and attend meetings as required.
Managing a small team, you’ll conduct performance reviews and set standards, objectives and targets for them, whilst having regular development and wellbeing conversations in line with RHP values and behaviours.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on ‘apply now’.
Please note we reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, apply ASAP to avoid disappointment.
Senior Financial Inclusion Advisor - Teddington in Pitstone employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Financial Inclusion Advisor - Teddington in Pitstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since they care about KOSMIHC values, think about how your experiences align with those principles and be ready to share examples that showcase your skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and making a difference in financial inclusion.
We think you need these skills to ace Senior Financial Inclusion Advisor - Teddington in Pitstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial inclusion. We want to see how your skills align with our KOSMIHC values, so don’t hold back on showcasing your knowledge and passion!
Showcase Your Team Management Skills: Since you'll be managing a small team, it’s important to demonstrate your leadership abilities. Share examples of how you've conducted performance reviews or supported team development in your previous roles.
Highlight Stakeholder Engagement: We love candidates who can connect with various stakeholders. Mention any experience you have working with organisations like Citizens Advice or local authorities, as this will show us you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at RHP
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Senior Financial Inclusion Advisor. Brush up on financial inclusion products, Universal Credit, and relevant legislation. This will help you demonstrate your expertise and show that you’re ready to hit the ground running.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed a team in the past. Think about performance reviews, setting objectives, and having development conversations. Highlighting your leadership style will resonate well with the interviewers.
✨Connect with Stakeholders
Research the organisations you'll be collaborating with, like Citizens Advice and local authorities. Be ready to discuss how you would engage with these stakeholders and lead financial inclusion campaigns effectively.
✨Emphasise Customer Experience
Since the role involves helping customers navigate benefits, think of specific instances where you've improved customer experience. Share stories that illustrate your ability to care for customers and make their lives easier.