Business Intelligence Performance Analyst - Teddington in Otford

As our Business Improvement Performance Analyst, you'll help us turn data into meaningful insight that drives better decisions and better outcomes for our customers and colleagues. Sitting at the heart of our business improvement activity, you'll work closely with teams across the organisation to understand performance, identify opportunities for improvement and provide the intelligence needed to make informed decisions.

You'll be responsible for producing accurate and engaging performance reporting, ensuring colleagues at all levels have access to timely, reliable information that helps them understand what's working well and where action is needed. Whether you're developing dashboards, analysing trends, benchmarking our performance or supporting strategic projects, you'll use your analytical skills to bring data to life and tell clear, compelling stories.

A key part of the role will be building strong relationships across the business. You'll take time to understand the challenges facing different teams and use data and insight to help solve problems, measure success and support continuous improvement. You'll be confident challenging assumptions, exploring root causes and recommending practical solutions that deliver value for both the organisation and our customers.

You'll also play an important role in improving the quality, consistency and accessibility of our data, helping to strengthen our reporting capability and support a culture where evidence and insight are at the centre of decision making. Through your work, you'll contribute to the ongoing development of our performance and business intelligence function, ensuring we continue to learn, improve and deliver excellent services.

When we're hiring, we look for people who connect with our KOSMIHC values:

• We know our stuff
• We make it happen
• We care

Hello. We're RHP. Our purpose is providing safe, secure homes - opening the door to life opportunities. We own and manage over 11,000 homes for social rent and shared ownership, and plan to build more over the next 12 months. Our employees enjoy working for us, and we've been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer for three years in a row. In recent years we've also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.

If you want to make a difference to our customers, colleagues and beyond, we're the place for you. Connected through difference - We embrace and understand the value diversity brings - it can only make us better and stronger. That's why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It's important to us that you feel valued, appreciated, and free to be who you are. We're a Disability Confident Employer, which means we're committed to inclusive recruitment practices.

If this sounds like you, click on apply now. Closing date for applications is 4 October 2026. We reserve the right to close the vacancy early if we receive a large number of responses. If you are interested in the vacancy, please apply as soon as possible to avoid disappointment.