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- Tasks: Help customers navigate benefits applications and enhance their financial wellbeing.
- Company: Join a supportive team focused on financial inclusion in Teddington.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while leading a small team.
- Qualifications: Experience in financial services and strong leadership skills.
- Other info: 10-month fixed-term contract with potential for impactful community engagement.
The predicted salary is between 37194 - 37194 £ per year.
Location: Teddington with flexibility
Salary: £37,194 per annum
Who we’re looking for:
10 MONTHS FIXED TERM CONTRACT
As part of our Financial Services team, you’ll help customers navigate the application process for claiming benefits and support your team to deliver a seamless customer experience. This includes providing guidance that enables customers to maximise their income, manage rent payments and sustain their tenancies.
You’ll support customer facing teams by providing information and training on financial inclusion products and legislative changes. You’ll manage the Universal Credit Landlord Portal by reporting changes in customers' housing costs.
By working closely with stakeholders such as Citizens Advice, Local Authorities, Department for Work and Pensions, support agencies and other social housing providers you’ll take the lead on financial inclusion campaigns and attend meetings as required.
Managing a small team, you’ll conduct performance reviews and set standards, objectives and targets for them, whilst having regular development and wellbeing conversations in line with RHP values and behaviours.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on ‘apply now’.
Please note we reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, apply ASAP to avoid disappointment.
Senior Financial Inclusion Advisor - Teddington in Orsett employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Financial Inclusion Advisor - Teddington in Orsett
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since they care about KOSMIHC values, think about how your experiences align with those principles and be ready to share examples that showcase your skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and making a difference in financial inclusion.
We think you need these skills to ace Senior Financial Inclusion Advisor - Teddington in Orsett
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial inclusion. We want to see how your skills align with our KOSMIHC values, so don’t hold back on showcasing your knowledge and passion!
Showcase Your Team Management Skills: Since you'll be managing a small team, it’s important to demonstrate your leadership abilities. Share examples of how you've conducted performance reviews or supported team development in your previous roles.
Highlight Stakeholder Engagement: We love candidates who can connect with various stakeholders. Mention any experience you have working with organisations like Citizens Advice or local authorities, as this will show us you’re ready to hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘apply now’ and follow the prompts!
How to prepare for a job interview at RHP
✨Know Your Stuff
Make sure you brush up on financial inclusion topics and the specific benefits relevant to the role. Familiarise yourself with Universal Credit and how it impacts tenants, as well as any recent legislative changes. This will show that you’re not just interested in the role but also knowledgeable about the field.
✨Showcase Your Team Management Skills
Since this role involves managing a small team, be prepared to discuss your leadership style and how you conduct performance reviews. Think of examples where you've set objectives and supported team development. This will demonstrate your ability to lead effectively and align with the company’s values.
✨Connect with Stakeholders
Highlight your experience working with stakeholders like Citizens Advice or local authorities. Be ready to share specific examples of how you’ve collaborated with these organisations to drive financial inclusion campaigns. This will illustrate your ability to build relationships and work within a network.
✨Emphasise Customer Experience
Since the role focuses on delivering a seamless customer experience, prepare to discuss how you’ve previously helped customers navigate complex processes. Share stories that reflect your commitment to caring for customers and ensuring they maximise their income and manage their tenancies effectively.