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- Tasks: Guide customers through benefits applications and enhance their financial wellbeing.
- Company: Dynamic organisation focused on financial inclusion and customer support.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in financial services and strong leadership skills.
- Other info: Join us for a rewarding 10-month contract with potential for growth.
The predicted salary is between 37194 - 37194 £ per year.
Location: Teddington with flexibility
Salary: £37,194 per annum
Who we’re looking for:
10 MONTHS FIXED TERM CONTRACT
As part of our Financial Services team, you’ll help customers navigate the application process for claiming benefits and support your team to deliver a seamless customer experience. This includes providing guidance that enables customers to maximise their income, manage rent payments and sustain their tenancies.
You’ll support customer facing teams by providing information and training on financial inclusion products and legislative changes. You’ll manage the Universal Credit Landlord Portal by reporting changes in customers' housing costs.
By working closely with stakeholders such as Citizens Advice, Local Authorities, Department for Work and Pensions, support agencies and other social housing providers you’ll take the lead on financial inclusion campaigns and attend meetings as required.
Managing a small team, you’ll conduct performance reviews and set standards, objectives and targets for them, whilst having regular development and wellbeing conversations in line with RHP values and behaviours.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on ‘apply now’.
Please note we reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, apply ASAP to avoid disappointment.
Senior Financial Inclusion Advisor - Teddington in New Town employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Financial Inclusion Advisor - Teddington in New Town
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who might know about opportunities at RHP. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for financial inclusion roles. Think about how your experience aligns with the KOSMIHC values and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you’re proactive and keen!
We think you need these skills to ace Senior Financial Inclusion Advisor - Teddington in New Town
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial inclusion. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Team Management Skills: Since you'll be managing a small team, it’s important to mention any previous leadership experience. We love to see examples of how you've set objectives and supported team development in your past roles.
Demonstrate Your Knowledge: We’re looking for someone who knows their stuff! Include any specific knowledge you have about Universal Credit or financial inclusion products. This will show us that you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘apply now’ and follow the prompts!
How to prepare for a job interview at RHP
✨Know Your Stuff
Make sure you brush up on financial inclusion topics and the specific benefits relevant to the role. Familiarise yourself with Universal Credit and how it impacts tenants, as well as any recent legislative changes. This will show that you’re not just interested in the role but also knowledgeable about the field.
✨Showcase Your Team Management Skills
Since this role involves managing a small team, be prepared to discuss your leadership style and how you conduct performance reviews. Think of examples where you've set objectives or helped team members develop. This will demonstrate that you can lead effectively while aligning with the company’s values.
✨Connect with Stakeholders
Highlight your experience working with various stakeholders like Citizens Advice or local authorities. Be ready to share specific examples of how you’ve collaborated with these organisations to drive financial inclusion campaigns. This will illustrate your ability to build relationships and work within a network.
✨Emphasise Customer Experience
Since the role focuses on delivering a seamless customer experience, prepare to discuss how you’ve previously supported customers in navigating complex processes. Share stories that reflect your commitment to helping others maximise their income and manage their tenancies effectively.