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- Tasks: Lead a team of technicians to ensure top-notch repair services for customers.
- Company: Dynamic organisation focused on customer satisfaction and inclusivity.
- Benefits: Competitive salary, flexible working, and a supportive team environment.
- Other info: Join us in celebrating diversity and fostering an inclusive workplace.
- Why this job: Make a real difference in customer experiences while leading a passionate team.
- Qualifications: Experience in supervising teams and a strong customer service focus.
The predicted salary is between 48676 - 48676 £ per year.
Location: Teddington with flexibility
Salary: £48,676 per annum
We’re looking for an inspirational and inclusive Contracts Supervisor to monitor and develop a team of multi-skilled technicians, suppliers and contractors to ensure our customers receive a stellar service every time. You’ll make sure the team are equipped to identify and resolve repairs cases quickly, keeping our customers happy at all stages of a repair.
You’ll need experience of working in a similar role and be able to hit the ground running. Obsessed with the customer experience, you’ll drive a customer-centric culture in your team. You’ll have experience of supervising a team in a busy customer demand-led environment, with the ability to make brilliant decisions and act quickly when things aren’t right, whilst also keeping an eye on our budget.
Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation. We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
If successful for the role, you may be asked to complete an Enhanced DBS check.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, apply online.
Repairs Contracts Supervisor - Teddington in New Malden employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Contracts Supervisor - Teddington in New Malden
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Repairs Contracts Supervisor role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend using the STAR method to structure your answers, showcasing your experience in a busy environment and how you’ve made decisions under pressure.
✨Tip Number 3
Showcase your passion for customer experience during interviews. Share specific examples of how you've driven a customer-centric culture in your previous roles. This will help you stand out as someone who truly cares about delivering stellar service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our KOSMIHC values.
We think you need these skills to ace Repairs Contracts Supervisor - Teddington in New Malden
Some tips for your application 🫡
Show Your Customer Obsession: Make sure to highlight your passion for customer service in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in your previous roles.
Demonstrate Your Leadership Skills: Share examples of how you've successfully supervised a team in a busy environment. We’re looking for someone who can inspire and develop others, so let us know how you’ve done this in the past!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills shine through without unnecessary fluff.
Connect with Our Values: Familiarise yourself with our KOSMIHC values and weave them into your application. Show us how you embody these principles in your work, as we’re keen on hiring individuals who resonate with our culture.
How to prepare for a job interview at RHP
✨Know Your Stuff
Before the interview, brush up on your knowledge of repairs and contracts management. Familiarise yourself with common issues that arise in the role and think about how you would handle them. This will show that you’re not just a candidate but someone who truly understands the field.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully led a team or resolved conflicts. Highlight how you fostered a customer-centric culture and made decisions under pressure. This will demonstrate your ability to inspire and manage a team effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since excellent communication is key for this role, consider doing mock interviews with a friend or family member. Focus on how you can build collaborative relationships, as this is crucial for the position.
✨Embrace Inclusivity
Reflect on your experiences with diverse teams and how you’ve encouraged inclusivity in the workplace. Be ready to discuss how you celebrate differences and leverage unique perspectives, aligning with the company’s values. This will show that you’re a great fit for their culture.