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- Tasks: Lead income collection services and support tenants to prevent arrears and homelessness.
- Company: Join a forward-thinking organisation committed to inclusivity and community support.
- Benefits: Competitive salary, flexible working, and a chance to make a real difference.
- Why this job: Be a key player in enhancing lives and ensuring housing stability for tenants.
- Qualifications: Experience in a similar role with strong communication and decision-making skills.
- Other info: Embrace a culture that values diversity and encourages personal growth.
The predicted salary is between 31000 - 62000 £ per year.
Location: Teddington with flexibility
Salary: £51,682 per annum
MATERNITY COVER 12 MONTHS FIXED TERM CONTRACT
Who we’re looking for:
As part of our financial services team, you’ll lead and manage income collection services, ensuring rental income is maximised and protected while supporting tenants through effective arrears prevention, early intervention, and partnership working. The role plays a key part in reducing arrears, preventing homelessness, and delivering a high-quality, customer-focused service in line with regulatory and legislative requirements. You’ll make sure the team are equipped to identify and resolve arrears cases quickly and support customers to sustain their tenancies.
With the ability to make sound decisions and act quickly when things aren’t right, you’ll have experience of working in a similar role and be able to hit the ground running. Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation and represent RHP at court hearings. You’ll be confident using digital systems and dealing with data so you can take a leading role in driving business performance and making service improvements.
We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click apply now.
Rents Manager - Teddington in Malden employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rents Manager - Teddington in Malden
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can demonstrate how your experience aligns with their mission, especially around customer service and arrears prevention. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your communication skills! Since you'll need to build relationships and represent the organisation, being able to articulate your thoughts clearly is key. Consider mock interviews with friends or mentors to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and embracing our KOSMIHC values.
We think you need these skills to ace Rents Manager - Teddington in Malden
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in income collection and arrears prevention. We want to see how your skills align with our mission to maximise rental income and support tenants effectively.
Showcase Your Communication Skills: Since excellent communication is key for this role, don’t forget to provide examples of how you've built collaborative relationships in previous positions. We love seeing how you can connect with others, both inside and outside the organisation.
Highlight Your Decision-Making Abilities: We’re looking for someone who can make sound decisions quickly. Share specific instances where you’ve had to act fast to resolve issues or improve service delivery. This will show us you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RHP
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Rents Manager. Brush up on income collection services, arrears prevention strategies, and the regulatory framework. Being able to discuss these topics confidently will show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've built collaborative relationships in previous roles. Think about times when you’ve effectively communicated with tenants or represented your organisation in challenging situations. This will demonstrate your ability to connect with people and handle sensitive issues.
✨Be Data Savvy
Since the role involves using digital systems and dealing with data, be ready to discuss your experience with these tools. Bring examples of how you’ve used data to drive performance improvements or resolve arrears cases. This will highlight your analytical skills and tech-savviness.
✨Embrace Inclusivity
Reflect on how you can contribute to an inclusive workplace. Be prepared to share your thoughts on diversity and how you’ve supported different perspectives in your previous roles. This aligns with the company’s values and shows that you care about creating a welcoming environment.
