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- Tasks: Lead a team of skilled technicians to ensure top-notch customer service in repairs.
- Company: Dynamic organisation focused on inclusivity and customer satisfaction.
- Benefits: Competitive salary, supportive work culture, and opportunities for personal growth.
- Other info: Join a company that values diversity and encourages individuality.
- Why this job: Make a real difference by enhancing customer experiences and leading a passionate team.
- Qualifications: Experience in a supervisory role with strong decision-making and communication skills.
The predicted salary is between 48676 - 48676 £ per year.
Location: Teddington, South West London
Salary: 48,676 per annum
We are looking for an inspirational and inclusive Contracts Supervisor to monitor and develop a team of multi-skilled technicians, suppliers and contractors to ensure our customers receive a stellar service every time. You will make sure the team are equipped to identify and resolve repairs cases quickly, keeping our customers happy at all stages of a repair.
You will need experience of working in a similar role and be able to hit the ground running. Obsessed with the customer experience, you will drive a customer-centric culture in your team. You will have experience of supervising a team in a busy customer demand-led environment, with the ability to make brilliant decisions and act quickly when things aren't right, whilst also keeping an eye on our budget. Excellent communication skills are essential as you will need to build collaborative relationships inside and outside of the organisation.
We are committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
If successful for the role, you may be asked to complete an Enhanced DBS check.
When we're hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
If this sounds like you, apply online.
We reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, please apply ASAP to avoid disappointment.
Repairs Contracts Supervisor - Teddington in Kingsbridge employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Contracts Supervisor - Teddington in Kingsbridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your experience aligns with the customer-centric culture they’re after. We want you to shine!
✨Tip Number 3
Showcase your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers. This will demonstrate that you truly care about the customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Repairs Contracts Supervisor - Teddington in Kingsbridge
Some tips for your application 🫡
Show Your Customer Obsession: Make sure to highlight your passion for customer service in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in your previous roles.
Demonstrate Your Leadership Skills: Share examples of how you've successfully supervised a team in a busy environment. We’re looking for someone who can inspire and develop others, so let us know how you’ve done this in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills shine through without unnecessary fluff.
Connect with Our Values: Familiarise yourself with our KOSMIHC values and weave them into your application. Show us how you embody these principles in your work, as we’re keen on hiring individuals who resonate with our culture.
How to prepare for a job interview at RHP
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and contracts management. Familiarise yourself with common issues that arise in the role and be ready to discuss how you've tackled similar challenges in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in supervising teams. Think about times when you motivated your team or resolved conflicts, and be ready to share these stories during the interview.
✨Customer-Centric Mindset
Since the role is all about customer satisfaction, come prepared with examples of how you've put customers first in previous roles. Discuss how you’ve driven a customer-centric culture and the impact it had on service delivery.
✨Communicate Effectively
Practice your communication skills before the interview. Be clear and concise in your answers, and don’t hesitate to ask for clarification if you don’t understand a question. Building rapport with the interviewer is key!