At a Glance
- Tasks: Guide customers through benefits applications and enhance their financial wellbeing.
- Company: Dynamic organisation focused on financial inclusion and customer support.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Other info: Join us for a rewarding 10-month contract with impactful community engagement.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in financial services and strong leadership skills.
The predicted salary is between 37194 - 37194 £ per year.
Location: Teddington with flexibility
Salary: £37,194 per annum
Who we’re looking for:
10 MONTHS FIXED TERM CONTRACT
As part of our Financial Services team, you’ll help customers navigate the application process for claiming benefits and support your team to deliver a seamless customer experience. This includes providing guidance that enables customers to maximise their income, manage rent payments and sustain their tenancies.
You’ll support customer facing teams by providing information and training on financial inclusion products and legislative changes. You’ll manage the Universal Credit Landlord Portal by reporting changes in customers' housing costs.
By working closely with stakeholders such as Citizens Advice, Local Authorities, Department for Work and Pensions, support agencies and other social housing providers you’ll take the lead on financial inclusion campaigns and attend meetings as required.
Managing a small team, you’ll conduct performance reviews and set standards, objectives and targets for them, whilst having regular development and wellbeing conversations in line with RHP values and behaviours.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on ‘apply now’.
Please note we reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, apply ASAP to avoid disappointment.
Senior Financial Inclusion Advisor - Teddington in Kilburn employer: RHP
As a Senior Financial Inclusion Advisor at our Teddington location, you will be part of a supportive and dynamic team dedicated to making a real difference in the lives of our customers. We offer a flexible working environment, competitive salary, and a strong commitment to employee development, ensuring you have the resources and opportunities to grow your career while embodying our core values of knowledge, action, and care. Join us to be part of impactful financial inclusion initiatives and enjoy a workplace culture that prioritises wellbeing and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Financial Inclusion Advisor - Teddington in Kilburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since they care about KOSMIHC values, think about how your experiences align with those principles and be ready to share specific examples during your chat.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Financial Inclusion Advisor - Teddington in Kilburn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in financial inclusion. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Team Management Skills:Since you’ll be managing a small team, it’s important to demonstrate your leadership abilities. Share examples of how you've conducted performance reviews or supported team development in your previous roles.
Highlight Stakeholder Engagement:We value collaboration, so mention any experience you have working with stakeholders like local authorities or support agencies. This will show us that you can effectively lead financial inclusion campaigns and build strong partnerships.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘apply now’ and follow the prompts!
How to prepare for a job interview at RHP
✨Know Your Stuff
Make sure you brush up on financial inclusion topics and the specific benefits relevant to the role. Familiarise yourself with Universal Credit and how it impacts tenants, as well as any recent legislative changes. This will show that you’re not just interested in the job, but that you genuinely understand the field.
✨Showcase Your Team Management Skills
Since this role involves managing a small team, be prepared to discuss your leadership style. Think of examples where you've conducted performance reviews or set objectives for your team. Highlight how you’ve supported team development and wellbeing, aligning with the company’s values.
✨Connect with Stakeholders
Demonstrate your ability to work with various stakeholders like Citizens Advice and local authorities. Prepare examples of past collaborations or campaigns you’ve led. This will illustrate your networking skills and your capability to drive financial inclusion initiatives effectively.
✨Emphasise Customer Experience
Since the role focuses on delivering a seamless customer experience, think about how you can contribute to this. Share experiences where you’ve improved customer interactions or provided guidance that helped clients maximise their income. This will show that you care about the people you serve.
