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- Tasks: Lead a team of technicians to ensure top-notch repair services for customers.
- Company: Dynamic organisation focused on customer satisfaction and inclusivity.
- Benefits: Competitive salary, flexible working, and a supportive team environment.
- Why this job: Make a real difference in customer experiences while leading a passionate team.
- Qualifications: Experience in supervising teams and a strong customer service focus.
- Other info: Join us in celebrating diversity and fostering an inclusive workplace.
The predicted salary is between 48676 - 48676 £ per year.
Location: Teddington with flexibility
Salary: £48,676 per annum
We’re looking for an inspirational and inclusive Contracts Supervisor to monitor and develop a team of multi-skilled technicians, suppliers and contractors to ensure our customers receive a stellar service every time. You’ll make sure the team are equipped to identify and resolve repairs cases quickly, keeping our customers happy at all stages of a repair.
You’ll need experience of working in a similar role and be able to hit the ground running. Obsessed with the customer experience, you’ll drive a customer-centric culture in your team. You’ll have experience of supervising a team in a busy customer demand-led environment, with the ability to make brilliant decisions and act quickly when things aren’t right, whilst also keeping an eye on our budget.
Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation. We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
If successful for the role, you may be asked to complete an Enhanced DBS check.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, apply online.
Repairs Contracts Supervisor - Teddington in Crowthorne employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Contracts Supervisor - Teddington in Crowthorne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Repairs Contracts Supervisor role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team supervision and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and making a difference.
We think you need these skills to ace Repairs Contracts Supervisor - Teddington in Crowthorne
Some tips for your application 🫡
Show Your Customer Obsession: Make sure to highlight your passion for customer service in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in your previous roles.
Demonstrate Your Leadership Skills: Share examples of how you've successfully supervised a team in a busy environment. We’re looking for someone who can inspire and develop their team, so let us know how you’ve done this before!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills shine through without any fluff.
Connect with Our Values: Take a moment to reflect on our KOSMIHC values and weave them into your application. Show us how you embody these principles in your work, as we’re keen on hiring individuals who resonate with our culture.
How to prepare for a job interview at RHP
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and contracts management. Familiarise yourself with common repair issues and solutions, as well as the specific services offered by the company. This will show that you’re not just a candidate, but someone who genuinely understands the field.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully led a team or managed a project. Highlight how you motivated your team to deliver excellent customer service and how you resolved conflicts. This will demonstrate your ability to inspire and manage a diverse group effectively.
✨Emphasise Customer Centricity
Be ready to discuss how you’ve put customers at the heart of your previous roles. Share specific instances where you improved customer satisfaction or streamlined processes to enhance the customer experience. This aligns perfectly with the company’s focus on customer-centric culture.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently. Good communication is key in this role, so consider doing mock interviews with friends or family. Focus on being concise while ensuring you convey your passion for the role and the company’s values.