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- Tasks: Engage with customers and develop plans to enhance community connections.
- Company: Join a dynamic team focused on improving customer experiences and building strong communities.
- Benefits: Enjoy a competitive salary, flexible working options, and a commitment to inclusivity.
- Why this job: Make a real impact by turning feedback into action and fostering community spirit.
- Qualifications: Experience in relationship management or customer engagement is essential.
- Other info: Occasional weekend and evening work may be required; enhanced DBS check needed.
The predicted salary is between 40000 - 60000 £ per year.
Location: Teddington with flexibility
Salary: £50,135 per annum
We’re looking for someone with a passion for communication to develop our understanding of how it feels to be an RHP customer, using feedback to develop meaningful engagement plans that improve our service and connect our communities. You’ll love connecting with all types of people and be able to mobilise and bring key teams together to deliver for our customers.
You’ll have experience of relationship management or customer engagement, and the ability to turn feedback and insight into meaningful action plans. As part of the role will be on leading our social value and sustainable programme, experience in building strong, sustainable communities would be beneficial. Occasional weekend and evening work may be required.
We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
Due to the nature of the role you may be asked to complete an enhanced DBS check if offered the role.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click and apply now! Closing date for applications is 14 April.
Community Engagement Manager 6 months Fixed Term Contract - Teddington employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement Manager 6 months Fixed Term Contract - Teddington
✨Tip Number 1
Network with professionals in community engagement and customer relations. Attend local events or online webinars to meet people who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 2
Showcase your passion for communication by engaging with the community on social media platforms. Share relevant content, participate in discussions, and demonstrate your understanding of community needs to make a strong impression.
✨Tip Number 3
Research RHP's current community initiatives and values. Understanding their approach will help you tailor your conversations and show how your experience aligns with their goals during interviews or networking.
✨Tip Number 4
Prepare examples of how you've successfully turned feedback into actionable plans in previous roles. Being able to discuss specific instances will demonstrate your capability and fit for the Community Engagement Manager position.
We think you need these skills to ace Community Engagement Manager 6 months Fixed Term Contract - Teddington
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Community Engagement Manager position. Tailor your application to highlight how your experience aligns with their needs.
Showcase Relevant Experience: In your CV and cover letter, emphasise your experience in relationship management and customer engagement. Provide specific examples of how you've turned feedback into actionable plans that improved services or community connections.
Align with Company Values: Familiarise yourself with the company's KOSMIHC values. In your application, demonstrate how you embody these values through your past experiences and how they resonate with your approach to community engagement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at RHP
✨Show Your Passion for Communication
Make sure to express your enthusiasm for communication during the interview. Share examples of how you've successfully engaged with diverse groups and how you’ve used feedback to improve services in previous roles.
✨Demonstrate Relationship Management Skills
Prepare to discuss your experience in relationship management or customer engagement. Highlight specific instances where you turned customer feedback into actionable plans that benefited the community.
✨Connect with Their Values
Familiarise yourself with the company's KOSMIHC values. Be ready to explain how your personal values align with theirs, particularly focusing on how you 'know your stuff', 'make it happen', and 'care' about community engagement.
✨Be Ready for Flexibility
Since the role may require occasional weekend and evening work, be prepared to discuss your availability. Show that you are adaptable and willing to go the extra mile to connect with the community.
