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- Tasks: Guide customers through benefits applications and enhance their financial wellbeing.
- Company: Dynamic organisation focused on financial inclusion and customer support.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in financial services and strong leadership skills.
- Other info: Join us for a rewarding 10-month contract with potential for growth.
The predicted salary is between 37194 - 37194 £ per year.
Location: Teddington with flexibility
Salary: £37,194 per annum
Who we’re looking for:
10 MONTHS FIXED TERM CONTRACT
As part of our Financial Services team, you’ll help customers navigate the application process for claiming benefits and support your team to deliver a seamless customer experience. This includes providing guidance that enables customers to maximise their income, manage rent payments and sustain their tenancies. You’ll support customer facing teams by providing information and training on financial inclusion products and legislative changes. You’ll manage the Universal Credit Landlord Portal by reporting changes in customers housing costs.
By working closely with stakeholders such as Citizens Advice, Local Authorities, Department for Work and Pensions, support agencies and other social housing providers you’ll take the lead on financial inclusion campaigns and attend meetings as required.
Managing a small team, you’ll conduct performance reviews and set standards, objectives and targets for them, whilst having regular development and wellbeing conversations in line with RHP values and behaviours.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on ‘apply now’.
Please note we reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, apply ASAP to avoid disappointment.
Senior Financial Inclusion Advisor - Teddington in Chinnor employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Financial Inclusion Advisor - Teddington in Chinnor
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Make sure you can demonstrate how you embody their KOSMIHC values, especially 'We know our stuff' and 'We make it happen'. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you articulate your experience in managing teams and leading financial inclusion campaigns, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team and making a difference in financial inclusion.
We think you need these skills to ace Senior Financial Inclusion Advisor - Teddington in Chinnor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial inclusion. We want to see how your skills align with our KOSMIHC values, so don’t hold back on showcasing your knowledge and passion!
Showcase Your Team Management Skills: Since you'll be managing a small team, it’s important to mention any relevant leadership experience. Share examples of how you've conducted performance reviews or supported team development in the past – we love to see that!
Highlight Your Stakeholder Engagement: We work closely with various stakeholders, so if you have experience collaborating with organisations like Citizens Advice or local authorities, make sure to include that. It shows us you can navigate the landscape effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, applying early is key – we might close the vacancy sooner than expected!
How to prepare for a job interview at RHP
✨Know Your Stuff
Make sure you brush up on financial inclusion topics and the specific benefits relevant to the role. Familiarise yourself with Universal Credit and how it impacts tenants, as well as any recent legislative changes. This will show that you’re not just interested in the job, but that you genuinely understand the field.
✨Showcase Your Team Management Skills
Since this role involves managing a small team, be prepared to discuss your leadership style. Think of examples where you've successfully conducted performance reviews or set objectives for your team. Highlight how you’ve supported team development and wellbeing in previous roles.
✨Connect with Stakeholders
Demonstrate your ability to work with various stakeholders like Citizens Advice and local authorities. Prepare examples of how you’ve collaborated with external partners in the past, and be ready to discuss how you would approach building these relationships in this role.
✨Embrace the KOSMIHC Values
Familiarise yourself with the KOSMIHC values: Know our stuff, Make it happen, Care. Be ready to share how you embody these values in your work. This will help you connect with the company culture and show that you’re a great fit for their team.