At a Glance
- Tasks: Guide customers through benefits applications and enhance their financial wellbeing.
- Company: Dynamic organisation focused on financial inclusion and customer support.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in financial services and strong leadership skills.
- Other info: Join us for a rewarding 10-month contract with impactful community engagement.
The predicted salary is between 37194 - 37194 £ per year.
Location: Teddington with flexibility
Salary: £37,194 per annum
Who we’re looking for:
10 MONTHS FIXED TERM CONTRACT
As part of our Financial Services team, you’ll help customers navigate the application process for claiming benefits and support your team to deliver a seamless customer experience. This includes providing guidance that enables customers to maximise their income, manage rent payments and sustain their tenancies. You’ll support customer facing teams by providing information and training on financial inclusion products and legislative changes. You’ll manage the Universal Credit Landlord Portal by reporting changes in customers housing costs.
By working closely with stakeholders such as Citizens Advice, Local Authorities, Department for Work and Pensions, support agencies and other social housing providers you’ll take the lead on financial inclusion campaigns and attend meetings as required.
Managing a small team, you’ll conduct performance reviews and set standards, objectives and targets for them, whilst having regular development and wellbeing conversations in line with RHP values and behaviours.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on ‘apply now’.
Please note we reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, apply ASAP to avoid disappointment.
Senior Financial Inclusion Advisor - Teddington in Bulphan employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Financial Inclusion Advisor - Teddington in Bulphan
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Make sure you can demonstrate how you embody their KOSMIHC values, especially 'We know our stuff' and 'We make it happen'.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you feel more confident and articulate when discussing your experience in financial inclusion and team management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Senior Financial Inclusion Advisor - Teddington in Bulphan
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial inclusion. We want to see how your skills align with our KOSMIHC values, so don’t hold back on showcasing your knowledge and passion!
Showcase Your Team Management Skills: Since you'll be managing a small team, it’s important to demonstrate your leadership abilities. Share examples of how you've conducted performance reviews or supported team development in your previous roles.
Highlight Stakeholder Engagement: We love candidates who can connect with various stakeholders. Mention any experience you have working with organisations like Citizens Advice or local authorities, as this will show us you’re ready to hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at RHP
✨Know Your Stuff
As a Senior Financial Inclusion Advisor, it's crucial to demonstrate your knowledge of financial inclusion products and relevant legislation. Brush up on Universal Credit and the latest changes in benefits to show you’re well-informed and ready to support customers effectively.
✨Showcase Your Team Management Skills
Since you'll be managing a small team, prepare examples of how you've successfully led teams in the past. Think about performance reviews, setting objectives, and fostering development conversations. This will highlight your leadership style and alignment with the company's values.
✨Connect with Stakeholders
Familiarise yourself with the key stakeholders mentioned in the job description, like Citizens Advice and local authorities. Be ready to discuss how you would engage with these organisations and lead financial inclusion campaigns, showcasing your collaborative approach.
✨Emphasise Customer Experience
The role focuses on delivering a seamless customer experience, so prepare to share specific examples of how you've improved customer interactions in previous roles. Highlight your ability to guide customers through complex processes and ensure they feel supported throughout.