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- Tasks: Lead a team of skilled technicians to ensure top-notch customer service in repairs.
- Company: Dynamic organisation focused on inclusivity and customer satisfaction.
- Benefits: Competitive salary, supportive work culture, and opportunities for personal growth.
- Other info: Join a company that values diversity and encourages unique perspectives.
- Why this job: Make a real difference by enhancing customer experiences and leading a passionate team.
- Qualifications: Experience in a supervisory role with strong decision-making and communication skills.
The predicted salary is between 48676 - 48676 £ per year.
Location: Teddington, South West London
Salary: £48,676 per annum
We are looking for an inspirational and inclusive Contracts Supervisor to monitor and develop a team of multi-skilled technicians, suppliers and contractors to ensure our customers receive a stellar service every time. You will make sure the team are equipped to identify and resolve repairs cases quickly, keeping our customers happy at all stages of a repair.
You will need experience of working in a similar role and be able to hit the ground running. Obsessed with the customer experience, you will drive a customer-centric culture in your team. You will have experience of supervising a team in a busy customer demand-led environment, with the ability to make brilliant decisions and act quickly when things aren't right, whilst also keeping an eye on our budget. Excellent communication skills are essential as you will need to build collaborative relationships inside and outside of the organisation.
We are committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
If successful for the role, you may be asked to complete an Enhanced DBS check.
When we're hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
If this sounds like you, apply online.
We reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, please apply ASAP to avoid disappointment.
Repairs Contracts Supervisor - Teddington in Aylesbury employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Contracts Supervisor - Teddington in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your experience aligns with the customer-centric culture they’re after and be ready to share examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’d be a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and embracing their values.
We think you need these skills to ace Repairs Contracts Supervisor - Teddington in Aylesbury
Some tips for your application 🫡
Show Your Customer Obsession: Make sure to highlight your passion for customer service in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in your previous roles.
Demonstrate Your Leadership Skills: As a Contracts Supervisor, you'll be leading a team. Share examples of how you've successfully managed teams in the past, especially in busy environments. We love seeing how you inspire and motivate others!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your experience and skills are easy to understand. Avoid jargon unless it's relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at RHP
✨Know Your Stuff
Make sure you brush up on your knowledge about repairs and contracts management. Familiarise yourself with common repair issues and solutions, as well as the specific services offered by the company. This will show that you're not just interested in the role, but that you genuinely understand the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Think about times when you had to make quick decisions or resolve conflicts. Highlight your ability to inspire and motivate others, as this is key for a Contracts Supervisor.
✨Emphasise Customer Centricity
Since the role is all about customer experience, be ready to discuss how you've put customers first in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction, and how you foster a customer-centric culture within your team.
✨Communicate Effectively
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you build collaborative relationships both internally and externally, as this will be crucial for success in the role.