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- Tasks: Lead a team of skilled technicians to ensure top-notch customer service in repairs.
- Company: Dynamic organisation focused on inclusivity and customer satisfaction.
- Benefits: Competitive salary, supportive work culture, and opportunities for personal growth.
- Other info: Join a company that values diversity and encourages unique perspectives.
- Why this job: Make a real difference by enhancing customer experiences and leading a passionate team.
- Qualifications: Experience in a supervisory role with strong decision-making and communication skills.
The predicted salary is between 48676 - 48676 £ per year.
Location: Teddington, South West London
Salary: £48,676 per annum
We are looking for an inspirational and inclusive Contracts Supervisor to monitor and develop a team of multi-skilled technicians, suppliers, and contractors to ensure our customers receive a stellar service every time. You will make sure the team is equipped to identify and resolve repairs cases quickly, keeping our customers happy at all stages of a repair.
You will need experience of working in a similar role and be able to hit the ground running. Obsessed with the customer experience, you will drive a customer-centric culture in your team. You will have experience of supervising a team in a busy customer demand-led environment, with the ability to make brilliant decisions and act quickly when things aren't right, whilst also keeping an eye on our budget. Excellent communication skills are essential as you will need to build collaborative relationships inside and outside of the organisation.
We are committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
If successful for the role, you may be asked to complete an Enhanced DBS check.
When we're hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
If this sounds like you, apply online.
We reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, please apply ASAP to avoid disappointment.
Repairs Contracts Supervisor - Teddington in Atherstone employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Contracts Supervisor - Teddington in Atherstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer-centric approach and think of examples from your past experience that showcase how you embody those values. This will help you stand out as a candidate who truly connects with their mission.
✨Tip Number 3
Practice your communication skills! Since excellent communication is key for this role, consider doing mock interviews with friends or family. Get comfortable discussing your experience and how you can contribute to a stellar customer service culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the customer experience.
We think you need these skills to ace Repairs Contracts Supervisor - Teddington in Atherstone
Some tips for your application 🫡
Show Your Customer Obsession: Make sure to highlight your passion for customer service in your application. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with our values.
Demonstrate Your Leadership Skills: We want to see your experience in supervising teams. Include details about how you've motivated and developed your team in previous roles, especially in busy environments where quick decisions are crucial.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us understand your qualifications and fit for the role without any confusion.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RHP
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and contracts management. Familiarise yourself with common repair issues and solutions, as well as the specific services offered by the company. This will show that you're not just interested in the role, but that you genuinely understand the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Think about times when you had to make quick decisions or resolve conflicts. Highlight your ability to motivate and inspire others, as this is key for a Contracts Supervisor.
✨Emphasise Customer Centricity
Since the role is all about customer experience, be ready to discuss how you've put customers first in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction, and how you foster a customer-centric culture within your team.
✨Communicate Effectively
Excellent communication skills are a must! Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you build relationships with both your team and external partners. Good communication can make or break a contract, so demonstrate that you can connect with people at all levels.