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- Tasks: Guide customers through benefits applications and enhance their financial wellbeing.
- Company: Dynamic organisation focused on financial inclusion and customer support.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in financial services and strong leadership skills.
- Other info: Join us for a rewarding 10-month contract with potential for growth.
The predicted salary is between 37194 - 37194 £ per year.
Location: Teddington with flexibility
Salary: £37,194 per annum
Who we’re looking for:
10 MONTHS FIXED TERM CONTRACT
As part of our Financial Services team, you’ll help customers navigate the application process for claiming benefits and support your team to deliver a seamless customer experience. This includes providing guidance that enables customers to maximise their income, manage rent payments and sustain their tenancies.
You’ll support customer facing teams by providing information and training on financial inclusion products and legislative changes. You’ll manage the Universal Credit Landlord Portal by reporting changes in customers' housing costs.
By working closely with stakeholders such as Citizens Advice, Local Authorities, Department for Work and Pensions, support agencies and other social housing providers you’ll take the lead on financial inclusion campaigns and attend meetings as required.
Managing a small team, you’ll conduct performance reviews and set standards, objectives and targets for them, whilst having regular development and wellbeing conversations in line with RHP values and behaviours.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on ‘apply now’.
Please note we reserve the right to close the vacancy early if we receive a large number of responses. If it interests you, apply ASAP to avoid disappointment.
Senior Financial Inclusion Advisor - Teddington in Ansty employer: RHP
Contact Detail:
RHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Financial Inclusion Advisor - Teddington in Ansty
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can demonstrate how your experience aligns with their mission, especially around financial inclusion and customer support. Show them you care!
✨Tip Number 3
Practice your pitch! Be ready to explain how you can help customers navigate benefits and manage their finances. Highlight your experience with stakeholders and campaigns to show you know your stuff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in financial inclusion.
We think you need these skills to ace Senior Financial Inclusion Advisor - Teddington in Ansty
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial inclusion. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Team Management Skills: Since you’ll be managing a small team, it’s important to demonstrate your leadership abilities. Share examples of how you've supported and developed team members in previous roles – we love to see that!
Highlight Your Stakeholder Engagement: We’re looking for someone who can work closely with various stakeholders. Include any experiences where you’ve collaborated with organisations like Citizens Advice or local authorities, as this will show us you’re ready for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy – just click ‘apply now’ and follow the prompts!
How to prepare for a job interview at RHP
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Senior Financial Inclusion Advisor. Brush up on the latest financial inclusion products and legislative changes, as well as the Universal Credit Landlord Portal. This will show that you’re not just interested in the role but also knowledgeable about it.
✨Showcase Your Team Management Skills
Since this role involves managing a small team, be prepared to discuss your leadership style. Think of examples where you've conducted performance reviews or set objectives for your team. Highlight how you’ve supported team development and wellbeing in line with company values.
✨Connect with Stakeholders
Demonstrate your understanding of the importance of collaboration with stakeholders like Citizens Advice and local authorities. Prepare to share experiences where you’ve successfully worked with external partners to drive financial inclusion campaigns or improve customer experiences.
✨Emphasise Customer Experience
As the role focuses on helping customers navigate benefits, be ready to discuss how you’ve previously enhanced customer experiences. Share specific examples of how you’ve provided guidance to maximise income or manage rent payments, showcasing your commitment to customer care.