Planned Maintenance Project Manager in Teddington

As part of our planned maintenance team, you’ll look after planned works and large projects, making sure they’re delivered safely on time, and on budget. With outstanding technical knowledge, you’ll keep our contractors on board to deliver first‑class work.

In your role you’ll:

• Deliver planned improvement programmes for preventative and cyclical maintenance, keeping them on time and on budget.
• Manage fire remediation and other projects from start to finish.
• Keep accurate records of completed work and inspections.
• Inspect work to make sure it meets building and health and safety regulations.
• Review risk assessments and method statements to make sure they’re up to standard.
• Make sure all projects meet CDM regulations.
• Reconcile and settle final accounts and valuations, agreeing and paying interim valuations for major works, dealing with contractual disputes, extensions of time and variations.
• Analyse financial information and manage the budget.
• Supervise inspections, liaising with consultants and making sure procedures are followed.
• Work closely with the Development team to resolve latent defect issues in newer buildings.
• Resolve queries and complaints quickly and accurately so we can deliver first‑class service for every project, home and customer, every time.
• Carry out tendering processes in line with our financial regulations, including carrying out electronic procurement.
• Keep our customers informed, clearly communicating complex project information.
• Remain curious to find better ways of working to improve the customer experience, seeking, and listening to feedback and using it as an opportunity to do things better.
• Take responsibility for your own development and look for ways to stretch your thinking in and out of the organisation.
• Be brilliant at the basics, knowing your role, your systems, your service and your customers and contractors inside out.
• Drive with a full valid UK driving licence so you can travel to our sites.
• Carry out any other reasonable tasks to deliver great service.

We’re looking for someone with experience of:

• Building maintenance, specifications, and using diagnostic techniques.
• Managing fire remediation works, including legal and/or warranty claims.
• Supporting the implementation, procurement, delivery, and supervision of maintenance contracts.
• Construction standard suites of contracts – JCT.
• Managing contractors and consultants to successfully complete projects.
• Managing a project team, undertaking technical inspections, producing tender briefs, pricing documents, and managing projects, ideally in a social housing environment.
• Looking at buildings from a holistic perspective, considering energy performance and future uses.

Education:

• Technical qualification in building surveying or a related technical subject, to degree level or equivalent.
• Accredited by Royal Institute of Chartered Surveyors or Chartered Surveyor/Institute of Building.

It’d blow us away if you had:

• Knowledge of structural repairs and cladding remediation.
• Experience of claiming funds via the building safety fund.
• Specialist qualifications relating to fire safety.
• Experience in options appraisals for buildings and/or estates.

The key behaviours we expect in the role include:

• Role modelling our values: We know our stuff / We make it happen / We care.
• Demonstrating inclusive behaviours, respecting and embracing difference and listening to other people’s unique perspective.
• Communicating clearly and authentically across different channels, adapting your style and methods to meet the needs of a diverse range of customers and colleagues.
• Working collaboratively with a range of stakeholders including building contractors, suppliers, consultants, health & safety specialists, and customers, and being proactive in sharing information to make the best use of time, effort, and people.
• Communicating clearly, concisely, and thoughtfully, verbally and in writing.
• Making wise decisions and resolving problems quickly without over‑complicating things.
• Taking pride in being organised so you can work with pace and deliver your promises on time.
• Being highly self‑motivated with the ability to work without close supervision.
• Working in a methodical way with excellent accuracy and attention to detail.
• Being the best version of yourself in every situation and showing resilience even when it’s tough.
• Resolving issues by being open to new ideas and being flexible and willing to try different things.
• Taking ownership and being tenacious to make things happen.
• Demonstrating confidence and assertiveness when dealing with challenging behaviour and situations.
• Showing great judgement when faced with ambiguous, complex or conflicting information.
• Being digitally savvy, learning our systems quickly and using them to deliver an amazing customer service experience.