RHP Group in South-west London (Teddington) is seeking a customer-focused role to listen to what matters to customers and translate their experiences into real service improvements.
Youβll be a bridge between feedback and change, working with colleagues across the business to ensure services are easier, more welcoming and genuinely responsive. Youβll communicate clearly and empathetically through the complaint process, upholding our values and inclusive behaviours.
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Hybrid Customer Experience Advisor β Shape Service in Teddington employer: RHP Group
At RHP, we pride ourselves on being an exceptional employer, offering a supportive work culture that champions employee wellbeing and growth. With a competitive salary and a comprehensive benefits package, including enhanced family leave and a generous annual wellbeing allowance, we empower our team to thrive while making a meaningful impact in the community. Located in a vibrant area, our commitment to inclusivity and continuous improvement ensures that every employee has the opportunity to contribute to shaping services and enhancing customer experiences.