Customer Experience Lead – Complaints & Service Improvement in Teddington

A housing organization in Teddington is seeking a Customer Experience Manager to oversee complaints and ensure compliance with policies. The ideal candidate will manage stakeholder communications, provide training, and lead improvement initiatives. You should have experience in social housing repairs and be adept at resolving customer complaints. This is a full-time position offering opportunities for innovation and leadership. #J-18808-Ljbffr